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Extended Stay America - Boston - Waltham - 32 4th Ave.
- Hotels
- Waltham, MA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
32 4th Ave., Waltham, MA, 02451, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Nice hotel but really set up for extended stay. Nice accommodations and friendly staff. Found it a bit disconcerting that we had to set up an extra bed in the room on our own.
Business response:
Joe, it was a delight to read you enjoyed your overall stay at our hotel. We appreciate your comments because it helps us to improve our services. However, we apologize that we missed meetings some of your expectations. As we are an extended stay property where our guest prefers a homelike living experience, so we certainly understand why you may have found our amenities a bit different than traditional hotels. Your review is appreciated, and we hope you will visit us again for the much better experience. Sincerely, General... read more
ISSUES for an extended stay hotel to not have silverware, plates, and glasses... defeats the purpose of having a refrigerator, microwave, etc. The room was fine and clean.... the soaps and shampoos a bit lacking, but the only issue was not having utensils to use for cooking and eating. The breakfast area had oatmeal... and no spoons...
Business response:
Steve, we are pleased to see you enjoyed your overall stay with us. To ensure cleanliness of kitchenware upon check-in, brand standards require us to make these items available at the front desk rather than leaving them in the suites. Your feedback is important, and we will remind our front desk to communicate this more clearly going forward. Thanks for choosing us, and we hope you will choose us the next time you visit the area. Sincerely, General Manager
Business response:
We appreciate your feedback. We are sorry there were few issues which kept you from giving us a higher rating. We regret the inconvenience caused and hope you will return for a perfect stay. Sincerely, General Manager
Business response:
Thank you for sharing your rating regarding your stay at Extended Stay America - Boston - Waltham - 32 4th Ave. We are happy you enjoyed your stay and that you were satisfied with all that we have to offer. Thanks again for allowing us to be of service. We hope to have the pleasure of doing so again on your next trip. Sincerely, General Manager
Very satisfied My husband and I stayed here 2 nights while visiting family. The room was very large and clean. The pool was clean and wonderfully refreshing on a hot day. The " breakfast" was limited but that was expected based on the vsIt was perfect for our needs.
Business response:
Roger, thank you for sharing your kind review of Extended Stay America - Boston - Waltham - 32 4th Ave. It’s nice to know you enjoyed your stay, especially your well-appointed room and our beautiful pool. We appreciate your feedback and hope to be your hotel of choice every time your plans bring you back to our area. Sincerely, General Manager
Needs real bfast area and gym. Rooms are a bit dated
Business response:
Nick, thank you for being our guest. We are happy had a pleasant stay overall. We appreciate your observations and will keep them in mind for future enhancements. Thanks for your stay. We hope to see you again soon. Sincerely, General Manager
This hotel was nicely situated with plenty of parking. The staff were very good and helpful. It felt secured slept well. The only thing lacking was the breakfast...a small packaged muffin with coffee/tea. Perhaps there was more and I came too early or late. We were on the move most of the time. BEST rate for Boston area for a nice, clean, well kept hotel!!!!
Business response:
Thank you for being our guest at Extended Stay America - Boston - Waltham - 32 4th Ave. We are pleased to know you liked our service and facilities and were very much impressed with the great value we offer. That being said, I am sorry we missed meeting some of your expectations and have taken a note of all of your observations. We hope this didn’t overshadow your otherwise positive visit and that you will choose us again in the future. Sincerely, General Manager
Business response:
Yi Chieh, thank you for reviewing your visit to Extended Stay America - Boston - Waltham - 32 4th Ave. It is always great to see our guests have enjoyed their time with us, and ratings like yours reassure us that we are on the right track. We look forward to welcoming you back the next time you're in the area. Sincerely, General Manager
Room was good but no coffee on a Saturday morning. Comfortable room. Lacking breakfast and coffee.
Business response:
Thank you for being our guest at Extended Stay America - Boston - Waltham - 32 4th Ave. It’s nice to know you enjoyed your overall time with us and that you liked your comfortable room. We have also taken a note of your feedback in regard to our breakfast offerings as we plan any changes to our selections. We are pleased you included us in your travel plans, and we hope you will do so again. Sincerely, General Manager
Frequently asked questions about Extended Stay America - Boston - Waltham - 32 4th Ave.
How is Extended Stay America - Boston - Waltham - 32 4th Ave. rated?
Extended Stay America - Boston - Waltham - 32 4th Ave. has a 4.1 star rating with 1,256 reviews.
When is Extended Stay America - Boston - Waltham - 32 4th Ave. open?
Extended Stay America - Boston - Waltham - 32 4th Ave. is closed now. It will open on Monday at 9:00 a.m.