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Extended Stay America - Boston - Waltham - 32 4th Ave.
- Hotels
- Waltham, MA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
32 4th Ave., Waltham, MA, 02451, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
It was nice ! However, there should never be Birthday party’s at the Hotel
Business response:
Thank you for staying with us and taking the time to share your rating. Our goal is to maintain the highest standards, and we are sorry for falling short of this. We hope to have the opportunity to make your next stay perfect in every respect. Sincerely, Hotel Management
Business response:
Thank you for being our guest at Extended Stay America. We take great pride in providing comfortable facilities and rating like yours let us know we are on the right track. It was so good to have you here, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Nice Hotel Room Clean, comfortable bed and good shower. I was disappointed in the breakfast, Advertisement said breakfast was included but all I found was coffee and granola bars, that's not a breakfast.
Business response:
Thank you for staying at Extended Stay America. We are glad you had a pleasant time here and that you liked your well-appointed room. We will make a note of your feedback with regard to our complimentary grab-and-go breakfast as we plan any changes to it. It was a pleasure to have you as our guest, and we hope to see you again soon. Sincerely, Hotel Management
No frills hotel, but adequate. I stayed two nights. The room had a small kitchen, so it may be best for an extended stay, as the name implies. Breakfast consisted of plastic wrapped muffins and coffee. There are alternatives within walking distance. Hotel has a free shuttle service for points around Waltham. Bed was pretty uncomfortable,
Business response:
Dan, thank you for sharing your comments online. We are happy to know that you liked the fully-equipped kitchen in your room, our shuttle service and convenient location which was perfect for your needs. However, we are sorry if any inconvenience was caused to you while you were here. It was our pleasure hosting you, and we hope you give us another chance to serve you better in the future. Sincerely, Hotel Management
Business response:
Thank you for being our guest. We appreciate your rating but were disappointed not to have delivered our best. We would like to improve our impression on you and hope you give us a chance to do that in the near future. Sincerely, Hotel Management
Business response:
Thank you for being our guest. We are pleased you overall enjoyed your stay and hope to have another opportunity to welcoming you back soon for a much better experience. Sincerely, Hotel Management
Business response:
Deborah, thank you for the 5-star rating. We are delighted your visit was exceptional and hope you plan to come and see us again at Extended Stay America. Sincerely, Hotel Management
Poor breakfast. Staff at the front office were not overly friendly. They got the work done but without a smile. Found the gym small, with only three pieces of equipment. No towels, no water, and no weights. Given the size of the facility (2 large buildings) it seemed inadequate. Room had a kitchen but no cutlery or even cups. It was difficult to ascertain if one had to pay or just ask for items.
Business response:
Thank you for staying at our hotel and for sharing your comments. We appreciate feedback such as yours, as it helps us to improve ourselves. We are sorry we were less than perfect in providing a wonderful, memorable stay. Your concerns are being shared with the team in an effort to earn your perfect rating next time. We would love another chance to welcome you so we can provide you with the outstanding service you should certainly expect from us. Sincerely, Hotel Management
The hotel was clean and quite nice but there was no bedding for the pull out sofa and when we got the bedding the blanket was wet and nasty. So we had to go back down to the desk again. When we checked in there was only 1 person at the desk and there were 5 people waiting to check in plus people who needed bedding and extra towels, etc. The man was very nice but he needed help and no one was around. Overall We had a good stay
Business response:
Thank you for choosing Extended Stay America and for the exceptional review. We work hard to deliver quality service and it encourages our staff to work even harder when we share compliments like yours. We hope you will consider us again the next time you are in the area! Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Boston - Waltham - 32 4th Ave.
How is Extended Stay America - Boston - Waltham - 32 4th Ave. rated?
Extended Stay America - Boston - Waltham - 32 4th Ave. has a 4.1 star rating with 1,256 reviews.
When is Extended Stay America - Boston - Waltham - 32 4th Ave. open?
Extended Stay America - Boston - Waltham - 32 4th Ave. is closed now. It will open on Monday at 9:00 a.m.