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Extended Stay America - Boston - Waltham - 32 4th Ave.
- Hotels
- Waltham, MA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
32 4th Ave., Waltham, MA, 02451, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Family trip to boston We chose this hotel for his breakfast included...it was inexistant...coffee and tender bars...i never saw that before ! At the first floor, dogs are yelling and crying all day but at the third floor we didnt listening ! It was very quiet and calm. We were near boaton and salem and that was cool. 30 minutes each !
Business response:
Thank you for staying at our hotel and for sharing your comments. We appreciate feedback such as yours, as it helps us to improve our service. We are sorry we were less than perfect in providing a wonderful, memorable stay. Your concerns are being shared with the team in an effort to earn your perfect rating next time. We would love another chance to welcome you so we can provide you with the outstanding service you should certainly expect from us. Sincerely, Hotel Management
Business response:
Thank you for being our guest at Extended Stay America. We appreciate your rating and are delighted that your visit with us was a great one. It was good to have you here, and we hope you will come and see us again soon. Sincerely, Hotel Management
Business response:
David, we appreciate you choosing our hotel and for providing your rating. It was good seeing you were satisfied with our service and facilities, but we are sorry that we couldn't hit the mark of your expectations for a perfect visit. We hope you'll choose to stay with us in the near future. Sincerely, Hotel Management
Please have housekeeping everyday. The hotel needs to provide housekeeping everyday. And please have Shampoo, Body lotion, and Shower Gel. Please make changes as soon as possible.
Business response:
Dazhi, thank you for visiting Extended Stay America. It makes us happy that we were able to deliver a pleasant stay. We appreciate your review and hope to have you as our guest again. Sincerely, Hotel Management
Cheap place to stay at a convenient location This is your basic budget motel. If you're looking for more than a clean and neat room (which it had), you'll want to go elsewhere. "Breakfast included" is a stretch: pre-packaged muffins and coffee was the extent of it, and if you wanted decaf it was instant, not brewed. The Dunkin Donuts at the end of the street will be your friend.
Business response:
Thank you for your feedback. Although you liked our convenient location, we are sorry for not meeting all of your expectations. Your feedback is of utmost value, and we will use it as a training tool to improve our performance moving forward. We hope you will consider us again the next time you are in this area. Sincerely, Hotel Management
less than impressed Everything was just as advertised and the room was pretty nice, overall. However, we had trouble getting into the room (the first swipe card we were given didn't work) and when I went back downstairs to the desk to get a new one, it took several minutes for anyone to notice I was there and there was no bell to ring to get someone's attention (the person who was working was hiding off to the side of the reception desk with the blinds closed so I couldn't see him and he didn't come out to check on me with a... read more
Business response:
Thank you for choosing to stay with us on your trip. We're sorry that you had a negative experience here, and we assure you that all of your concerns are being taken seriously. We have no excuses to offer, but we do extend our sincerest apologies and want you to know that we are making adjustments and working to deliver better hospitality going forward. Please consider staying at our hotel again in the future so you can experience the terrific service you should always expect from us, every visit. Sincerely, Hotel Managemen... read more
Business response:
Ronald, we appreciate your rating but were disappointed not to have delivered our best. We would like to improve our impression on you and hope you give us a chance to do that in the near future. Sincerely, Hotel Management
Business response:
Thank you for your rating. We are glad your overall visit was pleasant and hope to have a chance to make your next stay a much better one. Sincerely, Hotel Management
good value but hotel needs upgrade in bfast and exercist room ...
Business response:
Thanks for taking the time to review your experience at Extended Stay America. We are delighted to know you liked our well-maintained hotel and that we were able to meet all of your expectations at a great price. Your feedback is appreciated will be helpful in improving our future guest experiences. Thanks once more for the comments, and we look forward to welcoming you again soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Boston - Waltham - 32 4th Ave.
How is Extended Stay America - Boston - Waltham - 32 4th Ave. rated?
Extended Stay America - Boston - Waltham - 32 4th Ave. has a 4.1 star rating with 1,256 reviews.
When is Extended Stay America - Boston - Waltham - 32 4th Ave. open?
Extended Stay America - Boston - Waltham - 32 4th Ave. is closed now. It will open on Monday at 9:00 a.m.