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Extended Stay America - Boston - Waltham - 52 4th Ave.
- Hotels
- Waltham, MA
About this business
Location details
52 4th Ave., Waltham, MA, 02451, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Breakfast = packets of oatmeal or muffins. No fruit, no even bowl for the oatmeal (“use a cup”). Trek from Boston, reaching 52 is quirky (drive behind 32). Basic accommodation, not even carpeted room, a little expensive for its standard.
Business response:
Dear JOHN, Please accept our apologies for any inconvenience caused by the mentioned issues. We want every guest who stays with us to have a fulfilling experience and to depart with a lasting favorable impression; however, we sincerely apologize that this was not your experience. Your concerns will be shared with the appropriate individuals, and follow up to determine how we can enhance our service to our guests. We hope you will stay with us again for a much-improved experience the next time your travels bring you this way.... read more
Quiet, easy parking. Staff were nice. Cleanliness was at best average. Small roaches need to be exterminated.
Business response:
Dear Mark, Thank you for reviewing your recent stay with us. We are glad to read that you found our hotel to be quiet and our staff to be friendly. However, we apologize for any issues with cleanliness and pests that you experienced during your stay. We will ensure that our team is aware of the problems you raised so we can work to improve our services. Thank you for bringing this to our attention, and we hope to provide you with a much-improved experience on your next visit.Sincerely,Hotel Management
Could be better maintained
Good
Business response:
Dear Alan, Thank you for posting such kind comments about our hotel. We make every effort to provide service above and beyond your expectations, so we are pleased to know you loved everything about your stay. We look forward to sharing your comments with our team. Thank you for choosing Extended Stay America. We hope to welcome you again soon.Sincerely,Hotel Management
reasonable price in the area.
All good
Business response:
Dear Stalin, Thank you so much for your outstanding review. We are glad that everything went well during your stay and that you had a memorable experience. Thank you for including Extended Stay America in your travel plans, and we hope to welcome you back to our location any time you are in the area.Sincerely,Hotel Management
No orange juice in am. Breakfast very minimal. Staff pleasant but not enough.
Business response:
Dear Julie, Thank you for taking time out of your day to post a review. We are sorry for your disappointment regarding the items we serve at breakfast. We have noted your concerns as we continuously strive to improve our services and want our guests to start their day off right. Thanks again for your feedback; hosting your visit was a pleasure.Sincerely,Hotel Management
Clean, but no extras. The hotel lists itself as "no frills" so we were not surprised by the simplicity. Our room was clean, but we did have to request dishes and a coffee pot for the kitchenette. The water was hot and the TV worked. Not the fault of the hotel, but we didn't have a car, and there aren't many food options nearby, nor is there a grocery store. If you have a car, I guess that isn't a big deal. The "grab and go" breakfast consisted of a packet of oatmeal and a packaged muffin. Again, "no frills" means no frills. ... read more
Frequently asked questions about Extended Stay America - Boston - Waltham - 52 4th Ave.
How is Extended Stay America - Boston - Waltham - 52 4th Ave. rated?
Extended Stay America - Boston - Waltham - 52 4th Ave. has a 2.8 star rating with 2,722 reviews.
When is Extended Stay America - Boston - Waltham - 52 4th Ave. open?
Extended Stay America - Boston - Waltham - 52 4th Ave. is open now. It will close tomorrow at 12:00 a.m.