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Extended Stay America - Boston - Waltham - 52 4th Ave.
- Hotels
- Waltham, MA
About this business
Location details
52 4th Ave., Waltham, MA, 02451, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The two nights felt like I was home. It ia a good place
Nice place friendly staff
The hallway smells very bad. The AC in the room also smells bad.
Business response:
Dear Jiaqi, Thank you for staying with us and for reviewing your time at our hotel. We apologize for the unpleasant experience you had with the smell in the hallway and the AC in your room. Your feedback is concerning, and we take matters like this seriously. We will review the situation immediately to ensure a more comfortable stay for our guests in the future. Thank you for bringing this to our attention, and we hope to welcome you back for a more seamless stay.Sincerely,Hotel Management
Basic place to stay overnight when traveling. During the checking the personnel did not provide information of the services or amenities included.
Business response:
Dear Franklin, We are pleased you had a good time at Extended Stay America during your visit to our city. You were happy with the quiet location. However, we are sorry for your disappointment with the hotel's policy, which was not communicated to you during check-in. In response to your review, we will instruct our team to share the same and help the guests. We look forward to your next stay with a flawless experience. Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Boston - Waltham - 52 4th Ave.
How is Extended Stay America - Boston - Waltham - 52 4th Ave. rated?
Extended Stay America - Boston - Waltham - 52 4th Ave. has a 2.8 star rating with 2,995 reviews.
When is Extended Stay America - Boston - Waltham - 52 4th Ave. open?
Extended Stay America - Boston - Waltham - 52 4th Ave. is open now. It will close tomorrow at 12:00 a.m.