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Extended Stay America - Boston - Waltham - 52 4th Ave.
- Hotels
- Waltham, MA
About this business
Location details
52 4th Ave., Waltham, MA, 02451, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
facilities are out of maintenance and getting old. The wall skirt peeling off, and the hallway is full of the cooking smell.
Business response:
Dear QING, Thank you for choosing us. We are sorry for the disappointment caused by the hotel's condition and that you felt the need to update. Also, we regret the smell concerns that you mentioned. We will share them with the concerned team for further improvement as we move forward. Apart from this, we hope you had a pleasant time. Please return for an outstanding time while in the area again.Sincerely,Hotel Management
Bathroom tub was dirty. Staff did not want to provide cleaning while I was there
Business response:
Dear Myra, Thank you for being our guest. We apologize for any inconvenience caused. Our team strives to maintain high standards of cleanliness, and we regret falling short during your stay. As an extended stay, we provide housekeeping service on a weekly basis. However, this can be requested anytime with a minimal additional fee. We are sorry if this was not done. Rest assured, your concerns will be addressed promptly with our staff to ensure a more satisfactory experience for future guests. We appreciate your feedback and ... read more
Frequently asked questions about Extended Stay America - Boston - Waltham - 52 4th Ave.
How is Extended Stay America - Boston - Waltham - 52 4th Ave. rated?
Extended Stay America - Boston - Waltham - 52 4th Ave. has a 2.8 star rating with 2,722 reviews.
When is Extended Stay America - Boston - Waltham - 52 4th Ave. open?
Extended Stay America - Boston - Waltham - 52 4th Ave. is open now. It will close tomorrow at 12:00 a.m.