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Extended Stay America - Boston - Waltham - 52 4th Ave.
- Hotels
- Waltham, MA
About this business
Location details
52 4th Ave., Waltham, MA, 02451, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
I like the location of the hotel. The staff had been very helpful. The only negative thing that I have to say about this hotel is that it is a little run down so to speak. Overall on a scale of 0 to 100, I would give my stay at the Extended Stay America Boston - Waltham 52 4th Ave location an 88 out of a 100.
Business response:
Harry, we are delighted you chose to stay with us at Extended Stay America. We appreciate your kind comments for our location and staff and are happy to read you enjoyed your stay with us. Thank you for the valuable feedback, and we hope you will visit us again the next time you are in Boston. Sincerely, Hotel Management
Good Price and Location The Extended Stay America - Boston - Waltham - 52 4th Ave location (not to be confused with the other Extended Stay America which is literally right next door to it) was a pleasant stay. It's conveniently located off of Rt 95 / 128 and it's close to anything you might need to buy. The bed was comfortable, the room was clean, everything in it worked and I was allowed to check-in early. Since I had no problems at all, I would definitely have to say I'd recommend this particular Extended Stay America.
Business response:
Andrew, it was a pleasure having you as our guest at Extended Stay America. We are thrilled to read you liked the convenience of our location and that you had a restful stay in your well-appointed room. Your comments are highly appreciated, and we look forward to serving you again soon. Sincerely, Hotel Management
would not be my first choice Check in was rough, rooms were not ready, seems they were short staffed. Room appeared orderly, but found dog food on floor. Hardwood floor had not been was washed.
Business response:
Jeannette, we apologize for the poor service provided by our front desk team at the time of your check-in and the inappropriate condition of your room due to which you did not stay with us. There is definitely room for improvement, so it has been discussed with appropriate teams in an effort to enhance our service level and facilities going ahead. It is never our intention to disappoint you in any way, and we hope you will give us a chance to redeem ourselves in the future. Sincerely, Hotel Management
Adequate for the night Hard to block out the light from the windows; the breakfast was basically useless; the bed wasn't especially comfortable; but everything was clean and there was one (pricey) place nearby to eat.
Business response:
Thank you for reviewing your experience at our hotel. Although you had an overall pleasant stay, we are sorry to know our grab-and-go breakfast offerings weren’t to your satisfaction. Also, we regret the discomfort you had with the bedding. Your concern regarding our breakfast will be discussed with our Brand Leaders when updating our selections moving forward. We hope you’ll choose us again on your next trip to our area. Sincerely, Hotel Management
This the first time staying at an Extended Stay America. A little different than other hotels but whatever I needed, the staff helped me. I did have problems with my key everyday. Again, the staff fix d it each time.
Business response:
Thank you for writing about your stay at Extended Stay America and sharing it with fellow travelers. It is always great to see our guests have enjoyed their stay with us, and comments like yours reassure us that we are on the right track. We look forward to welcoming you back the next time you're in our area. Sincerely, Hotel Management
The advertised pool was not open. The television had very minimal channels. Staff was great.
Business response:
Thank you so much for the feedback. It’s a pleasure knowing your visit with us was an enjoyable one and liked the service provided by our staff. We value your feedback as it will help us improve our facilities moving forward. We hope to see you again soon at Extended Stay America. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Boston - Waltham - 52 4th Ave.
How is Extended Stay America - Boston - Waltham - 52 4th Ave. rated?
Extended Stay America - Boston - Waltham - 52 4th Ave. has a 4.1 star rating with 1,199 reviews.
When is Extended Stay America - Boston - Waltham - 52 4th Ave. open?
Extended Stay America - Boston - Waltham - 52 4th Ave. is open now. It will close tomorrow at 12:00 a.m.