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Extended Stay America - Boston - Waltham - 52 4th Ave.
- Hotels
- Waltham, MA
About this business
Location details
52 4th Ave., Waltham, MA, 02451, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The ac broke down. When I called the front desk they said they could do nothing (yes it was night time) I slept sweating whole night
Business response:
Monty, thank you for being our guest. We apologize for the inconvenience you had due to the maintenance issue you encountered in your room and that we were unable to resolve it to your satisfaction. We have discussed your feedback with the appropriate teams in an effort to tackle such situations more diligently in the future. We hope you will consider a return visit so we can make it up to you. Sincerely, Hotel Management
My husband and I love the city of Boston but we don’t like staying right in the heart of it so this was perfect we were 30 minutes from everything we wanted to do it was a very quiet room very relaxing for just us I will go back again next time we plan a trip . The Only downfall was We felt we needed another blanket a we felt we needed another blanket as they were thin .
Business response:
Deborah,thank you for being our guest and for taking the time to review your experience at Extended Stay America. We are happy you enjoyed your stay at our hotel. Your comments have been noted. We appreciate your feedback and hope to welcome you again soon. Sincerely, Hotel Management
Pas très propre dans les chambres les serviettes de bains tachées
Business response:
Thank you for being our guest. We are sorry for the cleanliness issue you encountered in your room. A clean, fresh suite is our top priority, and we will work with our staff to ensure that this was an isolated issue. We hope the otherwise positive aspects of your visit will bring you back to us for a much better experience. Sincerely, Hotel Management
The room was spacious. Staff was friendly. Room was a little stale smelling.
Business response:
Thank you for sharing your experience at Extended Stay America. We were thrilled to read how much you enjoyed the spaciousness of your room and the service provided by our staff. Your feedback regarding the odor will be shared with our housekeeping team so that they will be more diligent in their work. We appreciate your feedback and look forward to your next visit. Sincerely, Hotel Management
No complaints This hotel had a clean room/bathroom with a comfortable bed that I slept sound in with no problems that I can write about; I'd definitely recommend the Extended Stay America Waltham.
Business response:
Andrew, thank you for choosing to stay at Extended Stay America We are glad to know how much you appreciated our comfortable beds and the great condition of your room. Thank you once more for recommending us to future guests. We look forward to hosting you again soon. Sincerely, Hotel Management
Propre, confortable. Pas de petit déjeuner correct. Juste des muffins sous sachet et des sachets de flocons d'avoine mais pas de lait. Tout cela se trouve dans le couloir, c'est le seul point négatif.
Business response:
Thank you for your review of your recent visit to Extended Stay America. It is nice to know you enjoyed your overall stay with us and liked your comfortable suite. However,we aresorry the breakfast was not to your liking. We will make a note of your feedback as we plan any changes to our breakfast offerings. We are pleased you chose our hotel for your visit to our area, and we hope you will stay with us again soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Boston - Waltham - 52 4th Ave.
How is Extended Stay America - Boston - Waltham - 52 4th Ave. rated?
Extended Stay America - Boston - Waltham - 52 4th Ave. has a 4.1 star rating with 1,261 reviews.
When is Extended Stay America - Boston - Waltham - 52 4th Ave. open?
Extended Stay America - Boston - Waltham - 52 4th Ave. is open now. It will close tomorrow at 12:00 a.m.