Extended Stay America - Boston - Waltham - 52 4th Ave.

Business response:

Thanks for your visit. We are happy to know your overall experience was good, but we are sorry for being unable to meet all of your expectations. We hope you give us another chance to provide you with a better impression of our hotel in the near future. Sincerely, General Manager 

Business response:

Amit, we appreciate you being our guest and providing your feedback. We know how important it is to start your day off right with a good breakfast, so we are sorry our selections at our complimentary grab-and-go breakfast didn't live up to your expectations. We will certainly share your feedback with the appropriate team regarding food and beverage selections at our hotel. We hope your overall stay was a pleasant one and that you will choose us again. Sincerely, General Manager 

Business response:

Thank you for being our guest at Extended Stay America - Boston - Waltham - 52 4th Ave. We are glad you had a pleasant experience overall. We value your business and hope we will be your choice again in the future. Sincerely, General Manager 

Business response:

Daniel, thank you for being our guest. We are glad you were overall pleased with your stay, but we apologize for the issues you experienced in your room. Your concerns will be shared with our housekeeping team in an effort to correct our performance. We value your business and hope to see you again. Sincerely, General Manager 

Business response:

Thank you for taking the time to share your kind rating. We are glad you enjoyed your visit and that our facilities and service were to your satisfaction. We hope Extended Stay America - Boston - Waltham - 52 4th Ave. will be your first choice every time you visit this area. Sincerely, General Manager 

Business response:

Thank you for sharing your kind rating regarding your stay at Extended Stay America - Boston - Waltham - 52 4th Ave. We are happy you enjoyed your visit and that you were satisfied with all that we have to offer. Thanks again for allowing us to be of service. We hope to have the pleasure of doing so again on your next trip. Sincerely, General Manager 

Business response:

Thank you for being our guest at Extended Stay America - Boston - Waltham - 52 4th Ave. Our goal is to make your visit as comfortable as possible and to assist you in any way, so we are glad we accomplished this during your stay. We appreciate your nice rating. Please come back and see us again soon. Sincerely, General Manager 

Business response:

Thank you for reviewing your stay. We are so sorry for the situation you described regarding excessive noise. Our goal is to provide a clean property along with a comfortable suite so our guests can get a good night's rest, and we are sorry that you had an uncomfortable sleep. We regret the inconvenience caused and hope you will allow us another opportunity to provide you with a better experience. Sincerely, General Manager 

Business response:

Many thanks for taking the time to post your kind review online. Impressing our guests is our top priority, so we are glad that you were left with a good impression. We hope to see you again soon. Sincerely, General Manager