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Extended Stay America - Boston - Waltham - 52 4th Ave.
- Hotels
- Waltham, MA
About this business
Location details
52 4th Ave., Waltham, MA, 02451, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
I sayed in room 229, the simins vaulve was not wor Hot water in the tub was not working properly, very hot had to use pliers to control it! I hope you dont try and charge meme
Business response:
John, thank you for your review. Although you had a pleasant time here, we are sorry for the maintenance issue you had in your bathroom. We have shared your feedback with the concerned team and will take actions to improve our future guest experience moving forward. We hope you will give us another chance so we can serve you much better. Sincerely, Hotel Management
Kitchenette for week away with kids Pros: We chose this hotel specifically because there was a full kitchenette in each room. It was a great feature to have while traveling with kids. The staff was courteous and friendly. Cons: The hotel frequently smelled strongly of marijuana, and guests had loud parties late into the night.
Business response:
Thank you for taking the time to write a review of your stay. We take these matters very seriously and appreciate you bringing this to our attention. Your feedback will assist us in our efforts to continually improve our service and guest experience. We hope to have the opportunity to provide a better experience in the future. Hotel Management
Business response:
Shondelle, thank you for being our guest. It was a pleasure hosting you at Extended Stay America. We appreciate you sharing your nice rating and hope to see you again soon. Sincerely, Hotel Management
Room key didn’t work, staff was nice enough
Business response:
Julian, thank you for staying at Extended Stay America. We are glad to read you had a nice time with us and that you liked our courteous service. We value your feedback as it will help us improve our facilities moving forward. We hope to have the opportunity to welcome you back for a future visit. Sincerely, Hotel Management
Business response:
Susan, we appreciate you choosing our hotel and for providing your rating. It was good seeing you were satisfied with our service and facilities, but we are sorry that we couldn't hit the mark of your expectations for a perfect visit. We hope you'll choose to stay with us in the near future. Sincerely, Hotel Management
Everything was great...clean, nice staff, etc.- just wish there was a little more available for the breakfast....would stay again, though.
Business response:
Shree, many thanks for sharing your comments online. We are delighted to know you were thoroughly impressed with your well-maintained room and the service provided by our courteous staff. On behalf of everyone here at Extended Stay America, we invite you to stay with us again the next time your travels bring you our way. Sincerely, Hotel Management
A couple of issues: door did not always latch but staff took note. Tv service eratic. No wastebaskets.
Business response:
Jeff, thank you for being our guest at Extended Stay America and for sharing your review. We are happy to know you had an overall pleasant stay, but we are sorry for the inconveniences you had while you were here. We have taken a note of your feedback, and we hope to welcome you back for a much better experience. Sincerely, Hotel Management
Overall, it did its job. Bed was ok, room was ok. Was definitely a two star hotel.
Business response:
Thank you for staying with us. We are happy you had a pleasant visit and that your room was adequate for your needs. That being said, we are sorry we missed meeting some of your expectations and regret the inconvenience caused. We hope you will give us a chance to impress you at a future date. Sincerely, Hotel Management
Business response:
Thank you for being our guest at Extended Stay America. We appreciate your rating and are delighted that your visit with us was a great one. It was good to have you here, and we hope you will come and see us again soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Boston - Waltham - 52 4th Ave.
How is Extended Stay America - Boston - Waltham - 52 4th Ave. rated?
Extended Stay America - Boston - Waltham - 52 4th Ave. has a 4.1 star rating with 1,200 reviews.
When is Extended Stay America - Boston - Waltham - 52 4th Ave. open?
Extended Stay America - Boston - Waltham - 52 4th Ave. is open now. It will close tomorrow at 12:00 a.m.