Extended Stay America - Boston - Waltham - 52 4th Ave.

Business response:

Josephine, we appreciate your feedback. We are sorry there were few issues which kept you from giving us a higher rating. We regret the inconvenience caused and hope you will return for a perfect stay. Sincerely, Hotel Management 

Business response:

Carl, thank you for taking the time to share your review. We are pleased you were overall satisfied with your stay with us. But, we are sorry we missed meeting some of your expectations. We hope you will consider us again the next time you are in this area. Sincerely, Hotel Management 

Business response:

Thank you for taking the time to post a nice rating of Extended Stay America. We always want every guest to have a pleasant experience, and we are glad to see we were able to accomplish this while you were here. We hope you will choose us again so we can impress you on your next trip as well. Sincerely, Hotel Management 

Business response:

Thanks for choosing Extended Stay America for your needs. We are pleased to know you liked our pet-friendly hotel and were able to start your day with our delicious breakfast. It was a pleasure to have you as our guest, and we hope to see you again soon. Sincerely, Hotel Management 

Business response:

Andrew, thank you for being our guest. It was a pleasure hosting you at Extended Stay America. We appreciate you sharing your nice rating and hope to see you again soon. Sincerely, Hotel Management 

Business response:

Catherine, thank you for staying at Extended Stay America and letting us know you had an overall pleasant visit. That being said, we are sorry for not meeting some of your expectations. Please know, as we have fully equipped kitchens with the full-size refrigerator which includes ice trays for your convenience, so we do not have ice machines on our property. We hope you will give us another chance so we can serve you much better. Sincerely, Hotel Management 

Business response:

Thank you for staying at Extended Stay America. We are glad our service and facilities were to your satisfaction. It was our pleasure having you with us. We look forward to welcoming you back soon. Sincerely, Hotel Management 

Business response:

Thank you for staying at our hotel. Although it's nice to see you liked our location and the value we offer, we are sorry we missed meeting some of your expectations and regret the inconvenience it caused. We do hope you will stay with us another time so we can provide you with a much more satisfying experience. Sincerely, Hotel Management 

Business response:

Thank you so much for the positive feedback. It’s a pleasure knowing your overall visit with us was an enjoyable one. We hope to see you again soon at Extended Stay America. Sincerely, Hotel Management