Extended Stay America - Boston - Waltham - 52 4th Ave.

Business response:

Thank you for your review. We are glad your overall stay was satisfactory. We hope you will give us another chance to serve you much better in the future. Sincerely, Hotel Management 

Business response:

Prepaid, thank you for sharing your amazing experience at Extended Stay America. We are thrilled to see you thoroughly enjoyed your time with us and were impressed with all that we have to offer. Thanks once more for your business, and we look forward to having you as our guest again in the near future. Sincerely, Hotel Management 

Business response:

Thank you for taking the time to share your feedback. We are pleased you were overall happy with your stay, but I am sorry for not meeting your expectations. We hope the positive aspects of our visit will encourage you to choose us again in the future. Sincerely, General Manager 

Business response:

Deanna, we are delighted that our service and facilities lived up to the expectations you have of Extended Stay America. Thanks for including us in your travel plans. We invite you to stay with us again the next time you visit here. Sincerely, General Manager 

Business response:

Thank you for taking the time to share your feedback. Please accept my apology for not meeting your expectations and for the inconvenience you had. I have shared your feedback with my team in an effort to improve our service and facilities moving forward. We hope you will consider us again the next time you are in this area. Sincerely, General Manager 

Business response:

Mark, thank you for being our guest and letting us know your overall visit was a pleasant one. Although we make every effort to be perfect, sometimes we fall short. We hope you will consider giving us a second chance in the future. Sincerely, General Manager 

Business response:

Carlene, We are happy to know your stay with us was mostly positive. We trust that our staff quickly attended to your request for additional in-room supplies. Our complimentary grab and go breakfast is a popular item and we make every attempt to keep up with the demand. We are sorry for any delay and inconvenience you may have experienced. Thank you for letting us know. We hope to have you back as our guest again soon. General Manager 

Business response:

It was a pleasure having you as our guest at Extended Stay America - Boston - Waltham - 52 4th Ave. We are devoted to providing outstanding service and accommodations, so we are happy to know we met your expectations. Thank you for taking the time to share your wonderful rating. We look forward to your return visit. Sincerely, General Manager 

Business response:

Thanks for reviewing our hotel. We want all of our guests to enjoy their stay, so we are sorry if any inconveniences were experienced while you were here. We hope you give us another opportunity to provide you with a much better experience. Sincerely, General Manager