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Extended Stay America - Boston - Waltham - 52 4th Ave.
- Hotels
- Waltham, MA
About this business
Location details
52 4th Ave., Waltham, MA, 02451, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Thank you for staying with us and taking the time to share your review. Our goal is to maintain the highest standards, and we apologize for falling short of this. We hope to have the opportunity to make your next visit perfect in every respect. Sincerely, General Manager
Graduation Overnight Everything was better than expected....Parking was plentiful....Room was excellent....Refrig, Stove. TV, Alarm Clock, Clean...Lots of Hot Water...Easy Access
Business response:
Edward, I am happy to read about your wonderful stay at Extended Stay America - Boston - Waltham - 52 4th Ave. It’s our pleasure knowing you loved all the aspects of your trip, especially your room along with the in-room amenities and the facilities we offer. We hope to have the opportunity of welcoming you back on a future visit. Sincerely, General Manager
Business response:
Thank you for taking the time to share your nice rating. We are glad you enjoyed your stay and that our facilities and service were to your satisfaction. We hope Extended Stay America - Boston - Waltham - 52 4th Ave. will be your first choice every time you visit this area. Sincerely, General Manager
Terrible Staff. Late evening are terrible. The remote had no batteries and I asked at the front desk for replacement. She rudely said " aint got any of them". She never offered to get a remote from another room not rented. She told me to wait until morning and maintenance would help me. I didn't need one in the morning, i was only staying for the night. not acceptable
Business response:
Edward, thank you for evaluating your visit. We are sorry for the poor service you received from one of our front desk associates. There is no excuse for this, and the issue has been addressed with the appropriate individual. We hope you will consider staying with us again, affording us a chance to redeem ourselves and providing you with a better experience. Sincerely, General Manager
Great value for the money It's not a fancy place, but it's clean and the staff is really friendly and accommodating. I did change rooms only because there was no remote with the TV. I wasn't sure so I packed my stuff before going to the front desk, she happily said, "well I could get you a remote, but since you packed your stuff let me move you and give you an upgrade." Totally unnecessary, but delightful!
Business response:
Thank you for being a guest at our hotel. We are pleased to know you found us to be a great value in the area and that you were impressed with the service provided by our Front Desk associates. However, I am sorry for not meeting your expectations in regard to our breakfast offering and have taken a note of the same. We appreciate your business and hope to have the opportunity to welcome you back soon! Sincerely, General Manager
very comfortable, reasonable price
Business response:
Thank you for taking the time to share your experience. I am glad to see you enjoyed how comfortable your stay was for the affordable price you paid. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area.
No issues. Good bang for the buck!!
Business response:
Thank you for taking the time to share your experience. I am glad to see you didn't have any issues during your stay. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.
Frequently asked questions about Extended Stay America - Boston - Waltham - 52 4th Ave.
How is Extended Stay America - Boston - Waltham - 52 4th Ave. rated?
Extended Stay America - Boston - Waltham - 52 4th Ave. has a 4.1 star rating with 1,200 reviews.
When is Extended Stay America - Boston - Waltham - 52 4th Ave. open?
Extended Stay America - Boston - Waltham - 52 4th Ave. is open now. It will close tomorrow at 12:00 a.m.