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Extended Stay America - Boston - Westborough - Computer Dr.
- Hotels
- Westborough, MA
About this business
Location details
1800 Computer Dr., Westborough, MA, 01581, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The first room I walked into smelled like cigarettes and it was obvious it was not clean. The kitchen floor was dirty and right outside the door there was a piece of pasta. I went to front office to change my room. The second room also had a cigarette smell. Was cleaner than the first room but still not what it could be. I just stayed there because I was tired, had to open the windows to get the smell out.
Business response:
It was disappointing to know you did not have an excellent stay. We sincerely apologize for the inconvenience you encountered in your rooms while you were here and regret the discomfort caused to you. Your feedback about odor and cleanliness issues have been discussed with the housekeeping team and their head so that we ensure we always deliver a comfortable stay to all of our guests who walk in our doors. Please consider a return visit to our hotel so that we can improve our impression on a future date. Sincerely, Hotel Man... read more
One pile of trash was front of the elevator three days and nobody did nothing to clean that mess !! One more thing, we stayed there for three days and we left our brand new blender then when i went back they told me it was brojen and they put into the trash! Tabts no fair ...
Business response:
Dear Valued guest, Thank you for taking the time to write a review of your stay. Your feedback will assist us in our efforts to continually improve our service and guest experience. We hope to have the opportunity to provide you with a better stay in the future. Sincerely, Hotel Management
The good: Clean room with kitchen, couch, bed, and restroom. That said, this room was inexpensive for the area and was perfectly satisfactory overall. The property was nice and in the back there was even a cute patio set under an arbor, and a BBQ grill. Downsides: Couple of details a bit odd (hole in wall where doorknob had busted through, old unused shower curtain rings remaining on rod). Shower drain could move more quickly, for sure. Again...despite these things, overall, I had a good experience and nice stay.
Business response:
We appreciate you taking the time to write a review about your stay with us. It's nice to read you enjoyed your comfortable suite and fully equipped kitchen. Your value your concerns and will be shared with our appropriate team so that they can take the necessary steps to ensure better experiences for our guests with. We hope to see you again soon. Sincerely, Hotel Management
Very peaceful
Business response:
George, it was a pleasure having you as our guest at Extended Stay America. We strive daily to please our guests, and your feedback tells us we are meeting those goals. Thank you for taking the time to share your excellent review. We look forward to your return visit. Sincerely, Hotel Management
I hate the Wi-Fi terms. They need too personal info.
Business response:
Thank you for being our guest. We're delighted to know you had a pleasant time while you were here, but we regret you were disappointed with our Wi-Fi service. We appreciate your business and look forward to seeing you again soon. Sincerely, Hotel Management
Close to highway. Very poor internet service we would not stay there again ever.
Business response:
Thank you for choosing Extended Stay America and taking the time to share your experience. We are glad to know you were impressed with our ideal location with easy access to the freeways and that you had a nice time with us. Your feedback regarding the internet service has been shared with the appropriate team. Thanks again, and we hope to see you soon! Sincerely, Hotel Management
good good
No breakfast, bed needs replacing. Dirty stained carpets.
Business response:
Bill, thank you for posting a review of your stay. We're sorry for your disappointment with our beds and the cleanliness issues you encountered while you were here. Please be assured that we have discussed your feedback with the appropriate teams to fix the problems you mentioned. We hope to have a future opportunity to restore your confidence in us. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Boston - Westborough - Computer Dr.
How is Extended Stay America - Boston - Westborough - Computer Dr. rated?
Extended Stay America - Boston - Westborough - Computer Dr. has a 4.2 star rating with 946 reviews.
When is Extended Stay America - Boston - Westborough - Computer Dr. open?
Extended Stay America - Boston - Westborough - Computer Dr. is open now. It will close tomorrow at 12:00 a.m.