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Extended Stay America - Boston - Westborough - Computer Dr.
- Hotels
- Westborough, MA
About this business
Location details
1800 Computer Dr., Westborough, MA, 01581, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
So for it's fair. Some of the staff is great. Too many people doing things that they shouldn't be doing in the public areas like smoking blunts/joints
Business response:
DearGuest, We're honored to be your home away from home and glad to always have you as our guest at Extended Stay America. We appreciate your positive comments about our thoughtful facilities and services from our associates. Our top priority is your comfort, and we're delighted you're satisfied with the stay. We would love to have you on your upcoming trips and to enjoy more memorable moments at this excellent place. Sincerely,Hotel Management
The friendliness, welcoming, helpfulness and efficiency of the check-in: ALL a very "positive" check-in led by "Maria".
It smell like smoke in the room and the windows barely open
Business response:
Dear Stivenson, Thank you for your feedback. We regret that you encountered an issue with the smell of smoke and the window functionality during your stay. We are continuously working to improve our accommodations and will look into these concerns. We appreciate your input and hope to provide you with a more comfortable experience in the future.Sincerely,Hotel Management
Most economical. Room was clean except the couch (sticky spot) and excellent for me. Managers were very responsive. Hallway smelled bad and not just old cigarette smoke either.
Business response:
DearTHOMAS, Thank you for your feedback. We are glad you found your room clean and our managers responsive. We apologize for the cleanliness issues and the unpleasant smell in the hallway. We will address these issues promptly to improve our facilities. Your comments are important to us and help us enhance the guest experience. We hope to welcome you back for an even better stay.Sincerely,Hotel Management
No outlet to charge my Android phone!
Business response:
DearDonna,Thank you for choosing us. We are glad you had apleasant time here. However, we are sorry for the issues and disappointment you encountered in your room with the mobile charging point. Your remarks are vital, and we shall discuss this with the team to look into the matter and take action. Please stay with us again for the next enjoyable experience.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Boston - Westborough - Computer Dr.
How is Extended Stay America - Boston - Westborough - Computer Dr. rated?
Extended Stay America - Boston - Westborough - Computer Dr. has a 3.3 star rating with 1,913 reviews.
When is Extended Stay America - Boston - Westborough - Computer Dr. open?
Extended Stay America - Boston - Westborough - Computer Dr. is open now. It will close tomorrow at 12:00 a.m.