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Extended Stay America - Boston - Westborough - Computer Dr.
- Hotels
- Westborough, MA
About this business
Location details
1800 Computer Dr., Westborough, MA, 01581, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
My non-smoking room smelled like smoke. Continental Breakfast was packaged cookies, muffins or oatmeal.
Business response:
Please accept our apology for not living up to your expectations during your visit. We regret that you were not happy with our complimentary grab-and-go breakfast offerings and for the smoke odor issue you experienced in your non-smoking room. We have asked our housekeeping staff to make sure this room receives a deep clean to remove the smell. Your feedback is valuable as it will help us improve our facilities moving forward. We hope to have the opportunity to make it up to you at a future date. Sincerely, Hotel Management
EZ to get to pre and post race in Boston Room was spacious enough and very clean-nice to have fridge and microwave to use
Business response:
Thank you for choosing Extended Stay America while you were here for a race. We're delighted to know you loved your well-appointed room and that our location was ideal for your traveling needs. We appreciate your feedback and look forward to your next visit! Sincerely, Hotel Management
Business response:
We appreciate your rating and are happy you liked various aspects of your stay. However, we are sorry we were not at our best. We hope to have another opportunity to welcome you back soon. Sincerely, Hotel Management
Easy to get to. Room was small, had no silverware, when showering half the water came out the tub fill not the shower head. The biggest disappointment was the breakfast. Coffee, oatmeal in a packet, and granola bars should not be considered a free breakfast!!!
Business response:
Thank you for your review and for letting us know you liked our location. That being said, we are sorry for the issues you had with your room and for your disappointment with our grab-and-go breakfast. Your feedback is important to us as it will help us to improve going forward. We hope we have the opportunity to make a much better impression on a future stay. Sincerely, Hotel Management
The staff here where very friendly and accomodating. Upon check in, they were kind and ask about all my needs. They then proactively brought everything I potentially needed to the door. Very pleased with the service.
Business response:
Thank you for the 5-star review of Extended Stay America. We are happy to know we exceeded your expectations for a wonderful stay and you were awed by our spectacular hospitality. On behalf of everyone at Extended Stay America, we appreciate you for recognizing our efforts and invite you to for another visit. Sincerely, Hotel Management
Clean and comfortable Front desk staff is very nice and accommodating. Small take out breakfast like coffee and muffins. There was no dishes in the room but provided when asked.
Business response:
Brian, thank you for being our guest at Extended Stay America. It’s a pleasure to know you enjoyed your stay with us and were impressed with our courteous associates. We appreciate your business and look forward to welcoming you back soon. Sincerely, Hotel Management
Only a one night stay, however, room was fantastic. I always do not like Hotel beds but this was the exception, extremely comfortable. Check in was a breeze. Walking down the hallways is normally a good indicator for the cleanliness, again, simply outstanding. Have no fear of making a reservation here.
Business response:
Thank you for reviewing your experience at Extended Stay America. It is a delight to know you were happy with our well-kept property and that you experienced a good night’s sleep in your cozy bed. Your review is appreciated, and we hope to be your choice of hotel in the future as well. Sincerely, Hotel Management
Great value offered. Comfortable rooms and friendly staff.
Business response:
Thank you for reviewing your experience at Extended Stay America. We are delighted to know you liked your well-appointed room and were impressed with the courteous service provided by our staff. It was a pleasure to have you as a guest, and we hope to see you again soon. Sincerely, Hotel Management
The motel was very quiet. Quick check in and check out. Very nice rooms
Business response:
We appreciate you taking the time to post your review of Extended Stay America. It is a delight to know you liked our calm atmosphere and that you had a relaxing stay in your well-appointed room. Thank you for being our guest, and we look forward to serving you again soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Boston - Westborough - Computer Dr.
How is Extended Stay America - Boston - Westborough - Computer Dr. rated?
Extended Stay America - Boston - Westborough - Computer Dr. has a 4.2 star rating with 946 reviews.
When is Extended Stay America - Boston - Westborough - Computer Dr. open?
Extended Stay America - Boston - Westborough - Computer Dr. is open now. It will close tomorrow at 12:00 a.m.