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Extended Stay America - Boston - Westborough - Computer Dr.
- Hotels
- Westborough, MA
About this business
Location details
1800 Computer Dr., Westborough, MA, 01581, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Average extended I arrived at night & they were out of kitchen sets. Youd think one for each unit would be standard. Very slow drainage. Water up ankles in tub. Cardboard pillows.
Business response:
Thank you for the feedback. We apologize for the inconvenience you experienced due to the shortage of in-room amenities. We are reviewing this situation with our staff to ensure these items are always well-stocked. We are also sorry for the maintenance issue you had in your suite. We will share your concerns with the appropriate team to fix it immediately. We hope you will consider and give us the chance to make it up to you in the future. Sincerely, Hotel Management
Needs updating Have been here several times over the last few years. Needs updating/remodeling. Everything is old and worn.
Business response:
William, thank you for your review and for being our loyal guest. We are sorry our hotel did not meet your expectations. We will share your feedback with appropriate individuals in our organization as we begin formulating plans for future updates. We hope to see you again soon for a better experience. Sincerely, Hotel Management
Work The hotel was good but not many choices in the area for food.
Business response:
Robert, thank you for reviewing your experience at Extended Stay America. It is always our attempt to provide a comfortable stay for each guest, and we are glad to see we accomplished this while you were here. However, we regret that the location of the hotel was not ideal for you. We appreciate your business and hope to be your hotel of choice whenever you are back in this area. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Boston - Westborough - Computer Dr.
How is Extended Stay America - Boston - Westborough - Computer Dr. rated?
Extended Stay America - Boston - Westborough - Computer Dr. has a 4.2 star rating with 946 reviews.
When is Extended Stay America - Boston - Westborough - Computer Dr. open?
Extended Stay America - Boston - Westborough - Computer Dr. is open now. It will close tomorrow at 12:00 a.m.