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Extended Stay America - Boston - Westborough - Computer Dr.
- Hotels
- Westborough, MA
About this business
Location details
1800 Computer Dr., Westborough, MA, 01581, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Great place for vacation or business some days. The room was cleaned but some thing are missing , but the experience was good.
Breakfast was only coffee and pre packed muffins
Business response:
Dear Michelle, Thank you for staying with us. We appreciate your comments about how much you enjoyed your overall stay; however, we were sorry that you did not thoroughly enjoy our complimentary breakfast. We will certainly follow up with our food and beverage team to see where we can do better. Thank you for your feedback, and we hope to see you again soon.Sincerely,Hotel Management
Loved the room, excellent for working remotely, big desk! Overall also cozy!
Business response:
Dear Tycho, thank you for giving our hotel and staff such a great review. We are pleased you were impressed with our service, accommodations, and amenities. We thank you for your business and look forward to welcoming you back to Extended Stay America soon.Sincerely,Hotel Management
Friendly staff, property is a 4 out of 10 The location is in the middle of no-where. There are folks who live in the hotel some noting they have been there for years. Each floor has huge trash bin where you drop trash, so as you exit the elevator you are greeted with piles of trash. The hallway floors are not mopped nor vacuumed. It is an extended stay, but you have to ask for plates, cups and pots to cook with. If you have pet allergies beware as there is pet hair throughout the property's carpets.
Business response:
Dear Guest, It was disappointing to read that we did not meet your expectations, and we are truly sorry your stay was anything other than perfect. We are taking appropriate steps to ensure future guests do not encounter the same issues. We hope you will accept our apologies and consider giving us another chance to show you the outstanding service we typically provide.Sincerely,Hotel Management
A non Extended Stay at the Extended Stay Overall the stay was what I expected not bad but not superb. The staff was polite and somewhat helpful.
Business response:
Dear Stuart, thank you for choosing our hotel for your visit to the city. While we are glad you were satisfied with many aspects of your stay, we are disappointed that we did not meet all of your expectations. We take your concerns seriously and appreciate the feedback. Our goal is to deliver outstanding service to every guest at every opportunity. Therefore, we hope you will return soon for another satisfying stay. Sincerely,Hotel Management
Easy access off the highway. No check in parking, had to drive around to the back to get in. Once there, all doors were locked. We thought we’d have to walk all the way around to the front but someone held the door open for us. Room had no carpets, cold linoleum flooring. No bath towels. Smoke alarm on the ceiling was missing. One plastic drinking cup. Full kitchen, which is cabinets, range sink and microwave; you have to ask for everything else like utensils. Free breakfast consisted of coffee, lukewarm water for tea, indiv... read more
Business response:
Dear James, thank you for staying with us. It is disappointing to read that we did not meet your expectations, and we are sorry your stay was anything other than perfect. Your feedback is shared with the appropriate individuals to ensure future guests do not encounter the same issues. Please accept our apologies and consider giving us another chance to show you the outstanding service we typically provide.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Boston - Westborough - Computer Dr.
How is Extended Stay America - Boston - Westborough - Computer Dr. rated?
Extended Stay America - Boston - Westborough - Computer Dr. has a 3.2 star rating with 1,754 reviews.
When is Extended Stay America - Boston - Westborough - Computer Dr. open?
Extended Stay America - Boston - Westborough - Computer Dr. is open now. It will close tomorrow at 12:00 a.m.