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Extended Stay America - Boston - Westborough - Computer Dr.
- Hotels
- Westborough, MA
About this business
Location details
1800 Computer Dr., Westborough, MA, 01581, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Trip to Wetsnoroigh The stairway and hallway were never cleaned. A disgrace!
Business response:
Lawrence, thank you for evaluating your stay with us. We apologize for the cleanliness issues you encountered while you were here.Please be assured that we have discussed your feedback with our housekeeping department, and we will be more diligent with our efforts going forward. We hope you will give us a chance to impress you on a future visit. Sincerely, Hotel Management
It was nice to have a sitting area in every room. The channels on the TV were not great, could have used a few more. Unless you upgrade to the premium wifi its difficult to watch on the computer. The room is clean, staff is nice.
Business response:
Denise, thank you for taking thetime to share your feedback. We're glad to know you lived your well-maintained room and that you were impressed with the service provided by our staff. However, we're sorry for not meeting some of your expectations.We hope this did not overshadow your otherwise positive stay with us, and we look forward to hosting you back soon. Sincerely, Hotel Management
Nice hotel
Business response:
Joseph, it was a pleasure having you as our guest at Extended Stay America. We are delighted to read you had a great stay with us and that our offerings were to your satisfaction. Thank you for the review, and we look forward to welcoming you back soon. Sincerely, Hotel Management
The room floor was not clean and smelled moldy. I would not go back to this hotel in the future.
Business response:
We would like to offer our most sincere apologies for the odor and cleanliness issue you encountered while you were here. Your experience has been immediately discussed with the housekeeping department, and we are working closely with them in an effort to improve our service levels going ahead. Please give us a chance to regain your trust and earn your highest marks. Sincerely, Hotel Management
Our room was not cleaned well at all and had no sheets or pillows on the bed. The freezer had dirty rags in it and there was marker all over the tables. The pool was nice though as well as the outside BBQ grill.
Business response:
Brianna, thank you for being our guest and for taking the time to give us your feedback. We're delighted your stay was mostly positive. However, we are sorry for the inconvenience you had in your room. We have shared your comments with the housekeeping team to be more diligent with their service to ensure your next stay is exceptional. We hope you consider staying with us again soon! Sincerely, Hotel Management
The location was good. The property was nice but could have been cleaner.
Business response:
Thank you for being our guest. It’s a pleasure to know you liked our ideal location. Also, we have a taken a note of your feedback with regards to the cleanliness, as it helps us to improve our future guests’ experiences. We hope the positive aspects of your visit will bring you back to us for an even better experience. Sincerely, Hotel Management
Business response:
Jennifer, thank you so much for the positive rating. It’s a pleasure knowing your overall visit with us was an enjoyable one. We hope to see you again soon at Extended Stay America. Sincerely, Hotel Management
Good value for money. Nice and quiet location. It has a swimming pool and a barbeque area.
Business response:
Brian, we appreciate you taking the time to review your experience at Extended Stay America. It feels good to know you liked our affordable value and were impressed with the convenience of our location. Your review is appreciated, and we hope to be your choice of hotel in the future as well. Sincerely, Hotel Management
Business response:
Thanks for sharing the wonderful rating about your experience at Extended Stay America. We are happy to see your stay was pleasant in every way and hope we have the pleasure of hosting you again. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Boston - Westborough - Computer Dr.
How is Extended Stay America - Boston - Westborough - Computer Dr. rated?
Extended Stay America - Boston - Westborough - Computer Dr. has a 4.2 star rating with 946 reviews.
When is Extended Stay America - Boston - Westborough - Computer Dr. open?
Extended Stay America - Boston - Westborough - Computer Dr. is open now. It will close tomorrow at 12:00 a.m.