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Extended Stay America - Boston - Westborough - Computer Dr.

3.2
  • Hotels
  • Westborough, MA

About this business

HospitalityHotels

Location details

1800 Computer Dr., Westborough, MA, 01581, United States

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WeekdayScheduleStatus
Mon12:00 a.m. to Midnight
Tue12:00 a.m. to Midnight
Wed12:00 a.m. to Midnight
Thu12:00 a.m. to Midnight
Fri12:00 a.m. to Midnight
Sat12:00 a.m. to Midnight
Sun12:00 a.m. to Midnight
3.21,755 reviews
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FNU 
5 years ago

Bathroom wash basin gets clogged many times. 

Business response:

Thank you for being our guest. We are sorry for the issues you faced with the bathroom/washbasin. Our maintenance team regularly checks areas that may need repairs, and your feedback will be shared with them to make the necessary improvements. We understand the frustration and sincerely hope you will provide us another opportunity to serve you. Sincerely, Hotel Management 

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Angela 
5 years ago
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John 
5 years ago

We were generally satisfied with our stay. The staff were very pleasant and helpful. 

Business response:

John, thank you for choosing to stay at Extended Stay America and for sharing your review with other travelers. We were absolutely delighted to read how much you enjoyed your stay with us, and we will be sure to share your wonderful comments with our staff. They will appreciate the recognition of their hard work. We hope you will stay with us again during your next visit to the area. Sincerely, Hotel Management 

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Anonymous 
5 years ago
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Anonymous 
5 years ago
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Anonymous 
5 years ago
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Anonymous 
5 years ago
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Anonymous 
5 years ago

Average extended I arrived at night & they were out of kitchen sets. Youd think one for each unit would be standard. Very slow drainage. Water up ankles in tub. Cardboard pillows. 

Business response:

Thank you for the feedback. We apologize for the inconvenience you experienced due to the shortage of in-room amenities. We are reviewing this situation with our staff to ensure these items are always well-stocked. We are also sorry for the maintenance issue you had in your suite. We will share your concerns with the appropriate team to fix it immediately. We hope you will consider and give us the chance to make it up to you in the future. Sincerely, Hotel Management 

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William 
5 years ago

Needs updating Have been here several times over the last few years. Needs updating/remodeling. Everything is old and worn. 

Business response:

William, thank you for your review and for being our loyal guest. We are sorry our hotel did not meet your expectations. We will share your feedback with appropriate individuals in our organization as we begin formulating plans for future updates. We hope to see you again soon for a better experience. Sincerely, Hotel Management 

Frequently asked questions about Extended Stay America - Boston - Westborough - Computer Dr.

How is Extended Stay America - Boston - Westborough - Computer Dr. rated?

Extended Stay America - Boston - Westborough - Computer Dr. has a 3.2 star rating with 1,755 reviews. 

When is Extended Stay America - Boston - Westborough - Computer Dr. open?

Extended Stay America - Boston - Westborough - Computer Dr. is open now. It will close tomorrow at 12:00 a.m.