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Extended Stay America - Boston - Westborough - Computer Dr.
- Hotels
- Westborough, MA
About this business
Location details
1800 Computer Dr., Westborough, MA, 01581, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Serena, we are so glad you enjoyed your time at Extended Stay America. Thank you for your wonderful rating, and we look forward to your next visit. Sincerely, Hotel Management
Business response:
Michael, thank you for choosing Extended Stay America and for the five-star rating. We are thrilled to know we met all your expectations and you had a great stay. It was a pleasure having you as our guest, and we look forward to hosting you again soon. Sincerely, Hotel Management
Business response:
Douglas, thank you for your 5-star rating. We are delighted to know you loved each and every aspect of our hotel. We hope to welcome you back soon at Extended Stay America. Sincerely, Hotel Management
The room itself was clean but small. I am disappointed in the breakfast because no were prior to booking did it say it was a "grab and go" breakfast with only oatmeal or a muffin.
Business response:
Thanks for evaluating your visit to our hotel. Although you liked certain aspects of our hotel, we are sorry you weren’t satisfied with the size of your room and the breakfast offerings. Your concern regarding our breakfast will be discussed with our Brand Leaders when updating our selections moving forward. We would welcome an opportunity to accommodate you once more and earn your highest marks. Sincerely, Hotel Management
Business response:
Thank you for your 5-star rating. Our aim is to provide an excellent stay, and we are happy you experienced the same with us at Extended Stay America. It was a pleasure having you as our guest, and we look forward to welcoming you back again soon. Sincerely, Hotel Management
Desk personnel were very friendly and helpful. I enjoyed my stay.
Business response:
Dorothy, thanks for sharing your comments online. It is a delight to know you were treated extremely well by our staff and their friendly service made for a memorable experience. On behalf of Extended Stay America, we invite you for another stay. Sincerely, Hotel Management
Room smelled like damp, moldy towels. Odor of smoke in hallway. Old, worn furniture. Burn marks on counters. Really could stand some deep cleaning and updating. Staff friendly. Convenient location.
Business response:
Lauren, we sincerely apologize for falling short of your expectations for a comfortable and enjoyable stay. Your experience is shared with our housekeeping department to do a deep cleaning of the room. Please consider a return visit to our hotel so that we can provide you with a better stay on a future date. Sincerely, Hotel Management
The bed was not to our liking at all. It was very uncomfortable. The room could use a little maintenance and a good carpet cleaning.
Business response:
Thank you for sharing a feedback. We are sorry for the issue you encountered in your room and that you were uncomfortable with the mattress. We wish we would have known about these issues as we would have done our best to ensure you are comfortable. Thanks again, and we hope to see you back in the future for an even better experience. Sincerely, Hotel Management
Business response:
Allyson, thank you for sharing your kind rating. It is great to see you enjoyed your visit and that you were satisfied with all that we have to offer at Extended Stay America. Thanks again for allowing us to be of service. We hope to have the pleasure of doing so again on your next trip. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Boston - Westborough - Computer Dr.
How is Extended Stay America - Boston - Westborough - Computer Dr. rated?
Extended Stay America - Boston - Westborough - Computer Dr. has a 4.2 star rating with 946 reviews.
When is Extended Stay America - Boston - Westborough - Computer Dr. open?
Extended Stay America - Boston - Westborough - Computer Dr. is open now. It will close tomorrow at 12:00 a.m.