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1800 Computer Dr., Westborough, MA, 01581, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 12:00 a.m. to Midnight | |
Tue | 12:00 a.m. to Midnight | |
Wed | 12:00 a.m. to Midnight | |
Thu | 12:00 a.m. to Midnight | |
Fri | 12:00 a.m. to Midnight | |
Sat | 12:00 a.m. to Midnight | |
Sun | 12:00 a.m. to Midnight |
good good
Not as advertised Although the property was clean, the room was not stocked with basic essentials such as cutlery, bowls/ plates, pots/ frying pan, etc... When we asked for these items at the front desk, there was barely anything to provide. In addition, we were expecting maid service once or twice over the 11 day period we were there. The room was not cleaned once nor was there clean linen providedpart way through the stay.
The service was great. The breakfast was wonderful and location perfect.
Business response:
Kathy, thank you for staying at Extended Stay America and leaving a review of your experience here. It is a pleasure to know you liked the courteous service provided by our team and that our ideal location was the highlight of your entire stay. Your comments are highly appreciated, and we look forward to serving you and your boyfriend again soon. Sincerely, Hotel Management
The Staff was knowledgable, friendly and helpfull!! Nitiya, Jose, Juan, Alan, Shannon just to name a few and last but not least Axia the manager of the property is extraordinarily professional, considerate, and effective at what she does...all of my questions and concerns were met with a prompt response that produced results to my satisfaction...Great Hotel and Staff
Business response:
Thank you for selecting Extended Stay America on your visit to our city. It was a pleasure reading your experience at our hotel was nothing short of an excellent stay and that you returned back with a remarkable impression. Your recognition is appreciated, and we look forward to seeing you again soon. Sincerely, Hotel Management
I've stayed in many extended stays however none compares to the level of professionalism and hospitality I've received particularly from the manager Axia and front desk staff Mumtaz...they have been absolute sweethearts who've ensured my stay here was comfortable and safe. I will definitely recommend this hotel to others and certainly stay here again.
Business response:
Thank you for the excellent review of Extended Stay America. We are happy to know we exceeded your expectations for a wonderful stay and you were awed by our spectacular hospitality. On behalf of Mumtaz and Axia along with the rest of the team at Extended Stay America, we appreciate you for recognizing our efforts and invite you to for another visit. Sincerely, Hotel Management
Close to highway. Very poor internet service we would not stay there again ever.
Business response:
Thank you for choosing Extended Stay America and taking the time to share your experience. We are glad to know you were impressed with our ideal location with easy access to the freeways and that you had a nice time with us. Your feedback regarding the internet service has been shared with the appropriate team. Thanks again, and we hope to see you soon! Sincerely, Hotel Management
No breakfast, bed needs replacing. Dirty stained carpets.
Business response:
Bill, thank you for posting a review of your stay. We're sorry for your disappointment with our beds and the cleanliness issues you encountered while you were here. Please be assured that we have discussed your feedback with the appropriate teams to fix the problems you mentioned. We hope to have a future opportunity to restore your confidence in us. Sincerely, Hotel Management
Extended Stay America - Boston - Westborough - Computer Dr. has a 3.2 star rating with 1,755 reviews.
Extended Stay America - Boston - Westborough - Computer Dr. is open now. It will close tomorrow at 12:00 a.m.