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Extended Stay America - Boston - Westborough - Computer Dr.

3.2
  • Hotels
  • Westborough, MA

About this business

HospitalityHotels

Location details

1800 Computer Dr., Westborough, MA, 01581, United States

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WeekdayScheduleStatus
Mon12:00 a.m. to Midnight
Tue12:00 a.m. to Midnight
Wed12:00 a.m. to Midnight
Thu12:00 a.m. to Midnight
Fri12:00 a.m. to Midnight
Sat12:00 a.m. to Midnight
Sun12:00 a.m. to Midnight
3.21,755 reviews
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Anonymous 
6 years ago

Having a full kitchen available with a frig and a stove 

Business response:

All of us here at Extended Stay America are thrilled to hear you loved your stay with us! Thank you for sharing your amazing comments. We appreciate you mentioning how convenient it was to have kitchen amenities in your suite as this is an essential feature to many travelers staying for multiple nights. We like to think we provide the perfect home away from home for our guests and we are glad you agree! It was a pleasure having you as our guest, and we hope to see you again soon. Sincerely, Hotel Management 

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Anonymous 
6 years ago
Anonymous's profile image
Anonymous 
6 years ago

The staff went above and beyond they're very nice there and remember your name to make you feel like you're at home when you go there multiple times I really enjoy this hotel and we recommended a lot 

Business response:

Thank you for your recent stay at Extended Stay America and for taking the time to review our hotel. Our staff works hard to ensure each guest has a great experience, so we appreciate your kind words regarding the service they provided during your visit. Thank you for recommending us, and we look forward to seeing you again soon. Sincerely, Hotel Management 

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Anonymous 
6 years ago

I had to get my towels from theaundry and fold them. Room had a strong odor. Back entrance was closed because it was broken. 

Business response:

Thank you for reviewing your visit. We're sorry for the odor you experienced during your stay and for the inconvenience you had while you were here. Your feedback has been shared with our housekeeping team, and we're working with them so we can redouble our efforts to remove the smell from our property. We hope you will consider a return visit so we can make it up to you. Sincerely, Hotel Management 

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Douglas 
6 years ago

Check in was slow and room had dirty stove and chipped furniture and wall 

Business response:

Douglas, thank you for choosing us. We are sorry for your poor check-in experience and apologize for the issues you had in your room. Appropriate teams have been informed about your concerns and steps will be taken to further improve our guest experience. We hope to host you again in the future. Sincerely, Hotel Management 

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Vikas 
6 years ago
maria's profile image
maria 
6 years ago
Anonymous's profile image
Anonymous 
6 years ago

Breakfast was non existent no coffee no food not happy had to go somewhere to eat 

Business response:

We appreciate you being our guest and providing your feedback. We know how important it is to start your day off right with a good breakfast, so we are sorry our selections at our complimentary grab-and-go breakfast didn't live up to your expectations. We will certainly pass along your feedback to the appropriate team regarding breakfast offerings selections at our hotel. Thank you again for your feedback, and we look forward to welcoming you back soon. Sincerely, Hotel Management 

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Anonymous 
6 years ago

Cobwebs in the room, dirty drawers, torn carpet, and holes in the shower. 

Business response:

Thank you for sharing your feedback. We are sorry for the cleanliness issue you encountered and regret the inconvenience caused. We value your feedback and will work diligently to make sure we are more consistent in our delivery. We hope you consider staying with us again; we would welcome the opportunity to restore your confidence in our hotel. Sincerely, Hotel Management 

Frequently asked questions about Extended Stay America - Boston - Westborough - Computer Dr.

How is Extended Stay America - Boston - Westborough - Computer Dr. rated?

Extended Stay America - Boston - Westborough - Computer Dr. has a 3.2 star rating with 1,755 reviews. 

When is Extended Stay America - Boston - Westborough - Computer Dr. open?

Extended Stay America - Boston - Westborough - Computer Dr. is open now. It will close tomorrow at 12:00 a.m.