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Extended Stay America - Boston - Westborough - Computer Dr.
- Hotels
- Westborough, MA
About this business
Location details
1800 Computer Dr., Westborough, MA, 01581, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
I
Great service but the place could use an upgrade
Business response:
Dear Asha, Thank you for taking the time to share your experience. We’re glad to hear that you found the service to be excellent, and we sincerely appreciate your kind recognition of our team’s efforts. We apologize if certain aspects of the property did not meet your expectations, and we understand how improvements could enhance the overall stay. Your feedback is valuable and will be considered as we continue to focus on providing a comfortable and welcoming environment. We hope to have the opportunity to host you again, of... read more
Breakfast consisted of coffee bar with few I mean very few snacks pullout was filthy dishwasher didn’t work and came out of the casing every time you opened it
Business response:
Dear Jarhara, Thank you for taking the time to provide your feedback. We are sorry to hear that your experience with the breakfast offerings and room amenities did not meet expectations. These are certainly not the standards we strive to uphold. Your comments have been shared with our housekeeping and maintenance teams for immediate review and correction. We appreciate your patience and will use your feedback to improve the quality and comfort of our accommodations. We hope you’ll consider giving us another opportunity in th... read more
I was in shock when I saw the room it was small but very organized for the price it was good I love it. The service at the front desk was very poor the guy he was so rude he needs more training to be more professional other than that it was great.
Business response:
Dear Jose, Thank you for taking the time to share your feedback. We are delighted to hear that you found your room organized and a good value for the price. However, we sincerely apologize for the experience you had with our front desk service. Guest satisfaction and professionalism are very important to us, and your comments will be shared with our team to ensure proper training and improvement. We appreciate your input as it helps us enhance our property and service. We hope you will give us another opportunity to provide ... read more
The property was being refurbished, however we never received any type of service the 5 days we were ther. We had to go to front desk to ask for toilet paper and we had to take out the trash and put new bags in the the waste baskets. The kitchen area the cabinets were sticky with grease.
Business response:
Dear Wilson, We sincerely apologize that our service did not meet your expectations during your visit and for the inconvenience caused by having to request supplies and handle trash. Maintaining a clean and comfortable environment is very important to us, and your comments will be shared with our housekeeping and management teams to address these concerns and ensure improvements. We truly value your input and hope you will give us another opportunity to provide a more attentive and enjoyable stay. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Boston - Westborough - Computer Dr.
How is Extended Stay America - Boston - Westborough - Computer Dr. rated?
Extended Stay America - Boston - Westborough - Computer Dr. has a 3.3 star rating with 1,860 reviews.
When is Extended Stay America - Boston - Westborough - Computer Dr. open?
Extended Stay America - Boston - Westborough - Computer Dr. is open now. It will close tomorrow at 12:00 a.m.