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Extended Stay America - Boston - Westborough - Computer Dr.
- Hotels
- Westborough, MA
About this business
Location details
1800 Computer Dr., Westborough, MA, 01581, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Room was super spacious
Business response:
Dear Aaryn, Thank you for your feedback! We are delighted that you appreciated the spacious room during your stay at Extended Stay America. It’s wonderful to know that it contributed to your overall comfort, and we strive to provide such positive experiences for all our guests. We look forward to welcoming you back for another enjoyable visit in the future!Sincerely,Hotel Management
Could be cleaner
Business response:
Dear Brian,We appreciate your feedback regarding the cleanliness of our property. We strive to provide a welcoming and spotless environment for our guests, and we apologize that we fell short during your stay. Your comments will be shared with our housekeeping team to ensure a cleaner and more welcoming environment for our guests. We continually strive to deliver service that goes above and beyond, and we hope you will consider a return visit so we can show you the hospitality you deserve.Sincerely,Hotel Management
The room was fairly priced compared to hotels in Boston. The room was clean and comfortable, and there were enough towels, but the blanket was so thin that we were freezing. More pillows would have been nice since the pillows were thin also.
GFI circuit was non-functional and wasn't fixed when requested. Only one waste basket in entire suite. No low-level cleaning was done after first night. There was no ice available in entire motel.
Business response:
Dear Guest,We sincerely apologize for the various issues that compromised your comfort and experience, including electrical concerns, inadequate amenities, and insufficient housekeeping. We will address your concerns with our team to take the necessary steps and prevent future occurrences. In addition, we will work on enhancing our in-room amenities offerings to better meet our guest's needs. Please know that your satisfaction is our top priority. We hope to have another opportunity to welcome you back and provide you with a... read more
Frequently asked questions about Extended Stay America - Boston - Westborough - Computer Dr.
How is Extended Stay America - Boston - Westborough - Computer Dr. rated?
Extended Stay America - Boston - Westborough - Computer Dr. has a 4.2 star rating with 946 reviews.
When is Extended Stay America - Boston - Westborough - Computer Dr. open?
Extended Stay America - Boston - Westborough - Computer Dr. is open now. It will close tomorrow at 12:00 a.m.