Extended Stay America - Boston - Westborough - Computer Dr.

Business response:

Dear Joseph, Thank you for sharing your thoughts with us. We appreciate your feedback and are sorry to hear that your experience fell short of expectations. While we are glad you gave us the opportunity to host you, it’s clear there are areas where we can improve. Your comments will be reviewed carefully as we continue working toward a more positive guest experience. We hope you will consider giving us another chance to provide a stay that better reflects our commitment to comfort and quality. Sincerely, Hotel Management 

Business response:

Dear Guest, Thank you for your kind words. We are pleased to hear you enjoyed your time with us and that the accommodations and service met your expectations. It is always rewarding to know our team made a positive impact, and we will be sure to share your feedback with them. We are glad your experience was a pleasant one, and we hope to have the pleasure of welcoming you back to Extended Stay America on your next visit to the area. Sincerely, Hotel Management 

Business response:

Dear Guest, Thank you for reviewing your stay. We are happy your overall experience was pleasant. We appreciate you choosing our hotel, and we hope you will allow us another opportunity to show you the outstanding experience that we strive to provide every guest. Sincerely, Hotel Management