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Extended Stay America - Boston - Westborough - Computer Dr.
- Hotels
- Westborough, MA
About this business
Location details
1800 Computer Dr., Westborough, MA, 01581, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
This stay was a good value for the price. The bed had a very squishy top layer, but there was not enough support underneath. One of the lights next to the bed didn’t work.
Business response:
Dear Andrea, Thank you for your feedback regarding your stay. We're glad to hear that you found it to be a good value, but we apologize for the issues with the bed and the non-functional light. Your comments are important to us, and we will address these concerns with our maintenance team to ensure improvements. We appreciate your insights and hope to welcome you back soon for an even better experience!Sincerely,Hotel Management
Roaches in the room
Decent night stay and very helpful and friendly staff!
Great area and service.
Business response:
Dear Carlos, Your compliments were a pleasure to read, particularly regarding the spacious room and our staff. We take pride in providing exceptional hospitality to our guests, so it is great to see our efforts acknowledged. We are incredibly pleased you enjoyed your stay at Extended Stay America and had a memorable experience. Thank you for being our guest. We hope to be your first choice every time you visit the city.Sincerely,Hotel Management
Nothing Elaborate just the basic! We stayed here because it was close to family members and not knowing the area thought it looked like a good choice. The room had a fridge that did not work, hot plate, microwave, mini kitchenette but no cutlery, pots, dishes, etc. as you have to ask for them because of sanitary conditions, no mention of this at check-in but these were thankfully not required. Someone had tidied the room and changed the linen and towels and the bathroom and kitchen had also been cleaned to a point but the ro... read more
Business response:
Dear Betty, Thank you for being our guest with your family. We appreciate your feedback and are disappointed to hear about each of your concerns regarding your recent visit to our hotel. Understanding the significance of maintaining the trust of our guests, we take all guest comments seriously. We aim to ensure the highest level of service and care for our guests and their property. While we investigate the matter, we request your patience. Your input is valuable to us, and we thank you for bringing this matter to our attent... read more
A few things about this place. We stayed here for a week and here is what I found, pros and cons. Pros -- the area was quiet, and safe the staff was very friendly the room was mostly clean, there were some spots on the wall and the lampshade on the right side of the bed was dirty. The bathroom was clean and when we asked for fresh towels they were provided. The fridge worked great. The wifi worked well for what was needed. Cons (please note I didn't notify the staff of these issues as they weren't deal breakers and once we f... read more
Really basic. Good room. Breakfast was really not much to talk about
Business response:
Dear Nicky, It was fantastic to have you as our guest at Extended Stay America, and we are delighted you were pleased with your room. We love taking care of our guests, and we are happy it showed. However, we are sorry our breakfast choices did not make you happy. We will share your remarks with the team for improvement. We hope you will come back and visit us soon for another seamless experience! Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Boston - Westborough - Computer Dr.
How is Extended Stay America - Boston - Westborough - Computer Dr. rated?
Extended Stay America - Boston - Westborough - Computer Dr. has a 4.2 star rating with 946 reviews.
When is Extended Stay America - Boston - Westborough - Computer Dr. open?
Extended Stay America - Boston - Westborough - Computer Dr. is open now. It will close tomorrow at 12:00 a.m.