Extended Stay America - Boston - Westborough - Computer Dr.'s cover image

This profile has been claimed by the business owner or representative.

Extended Stay America - Boston - Westborough - Computer Dr.

3.3
  • Hotels
  • Westborough, MA

About this business

HospitalityHotels

Location details

1800 Computer Dr., Westborough, MA, 01581, United States

Get directions
WeekdayScheduleStatus
Mon12:00 a.m. to Midnight
Tue12:00 a.m. to Midnight
Wed12:00 a.m. to Midnight
Thu12:00 a.m. to Midnight
Fri12:00 a.m. to Midnight
Sat12:00 a.m. to Midnight
Sun12:00 a.m. to Midnight
3.31,913 reviews
Select a rating
Christopher's profile image
Christopher 
5 months ago

Room was clean, staff was great, but the garbage by elevators was massive and unbearable. Need night crew to clean up interior of hotel while guest are resting. 

Business response:

Dear Guest, Thank you for taking the time to share your feedback. We are pleased to hear that you found your room clean and our staff attentive and welcoming. However, we sincerely apologize for the unpleasant experience caused by the excessive garbage near the elevators. This is not reflective of the standards we strive to maintain. Your suggestion regarding a dedicated night crew is truly appreciated, and we are reviewing our housekeeping schedule to ensure common areas remain clean and comfortable at all hours. Thank you ... read more

David's profile image
David 
5 months ago

Staff was extremely respectful and courteous, i have nothing but good things to say about this place. Very clean space, and good amenities as well. Would recommend. 

Business response:

Dear Guest, Thank you for sharing such a wonderful review of your stay at Extended Stay America. We are truly delighted to hear that our staff provided respectful and courteous service throughout your stay, as delivering exceptional hospitality is our top priority. It is also great to know that you found your space very clean and enjoyed the amenities we provide. Your kind words mean a great deal to our entire team, and we sincerely appreciate your recommendation. Feedback like yours motivates us to continue offering a comfo... read more

William's profile image
William 
5 months ago

Nice staff 

yusef's profile image
yusef 
5 months ago

Great place 

Ken's profile image
Ken 
5 months ago

Very clean updated room. Friendly check in. 

Business response:

Dear Guest, Thank you for sharing your wonderful feedback. We are delighted to hear that you found your room very clean and updated, and that our check-in process was friendly and welcoming. Providing a spotless, comfortable environment along with attentive service is a top priority for our team, and it is rewarding to know that our efforts contributed positively to your stay. Your kind words will be shared with our staff, as recognition like this motivates them to continue delivering exceptional service. Thank you for choos... read more

Robin's profile image
Robin 
5 months ago

staff is friendly and did the job great. The property is dirty seeming. Trash barrel outside is full, lots of smokers right outside the front door, it smells bad. Then the lobby smelled like urine. There are over full trash areas in the halls on 2 floors, that also smells. The room itself seems fine, could be a little cleaner in the bathroom. Bed is decent enough. it has everything I need for a short stay. 

Business response:

Dear Guest, We’re really sorry your first impression didn’t feel pleasant, especially with the conditions outside the entrance and the cleanliness issue you faced. We also understand your disappointment and regret that this affected your comfort. We truly appreciate your feedback, and we will share your comments with our team promptly. On a positive note, we are glad your room met your expectations. We hope you’ll consider giving us another chance for a much better experience. Sincerely, Hotel Management 

Diane's profile image
Diane 
5 months ago

Staff was awesome! 

Diane's profile image
Diane 
5 months ago

Great staff! 

Diane's profile image
Diane 
5 months ago

All! 

Business response:

Dear Guest, Thank you for sharing your positive review and letting us know that you enjoyed all aspects of your stay. We truly appreciate your kind words and are delighted to hear that everything met your expectations. Thank you for acknowledging our team’s efforts, as they work hard each day to ensure a pleasant and welcoming experience for every guest. Your feedback encourages us to continue delivering excellent hospitality, and we would be thrilled to welcome you back to Extended Stay America for another wonderful stay in... read more

Frequently asked questions about Extended Stay America - Boston - Westborough - Computer Dr.

How is Extended Stay America - Boston - Westborough - Computer Dr. rated?

Extended Stay America - Boston - Westborough - Computer Dr. has a 3.3 star rating with 1,913 reviews. 

When is Extended Stay America - Boston - Westborough - Computer Dr. open?

Extended Stay America - Boston - Westborough - Computer Dr. is open now. It will close tomorrow at 12:00 a.m.