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Extended Stay America - Boston - Westborough - Computer Dr.
- Hotels
- Westborough, MA
About this business
Location details
1800 Computer Dr., Westborough, MA, 01581, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Definitely not as nice as it appears online.
Business response:
Dear Andrew,Thank you for sharing your thoughts. Online images aim to provide a general representation, but guest experiences can sometimes vary. Ensuring a comfortable and pleasant stay is always a priority, and feedback like yours helps identify areas for improvement. Your input is valued, and efforts are continuously made to enhance the overall guest experience.Sincerely,Hotel Management
Lots of wear and tear on every surface. Doesn’t feel like there's enough upkeep. Staff were friendly and helpful. Thank you
Business response:
Dear Randyl,It’s wonderful to hear that the staff provided friendly and helpful service. Ensuring a well-maintained environment is a priority, and your comments regarding upkeep are appreciated. Guest input is invaluable in identifying areas for improvement, and efforts are continually made to enhance the overall experience. We hope to welcome you again for a more comfortable stay.Sincerely,Hotel Management
It was a nightmare my stay at this hotel.
Business response:
Dear Rodrigo, We are sorry for your experience and understand how unsettling the disturbance must have been. Please know that we are investigating the situation to ensure it does not happen again. Our front desk team is always here to assist you. Please allow us to provide a more comfortable and hassle-free experience next time.Sincerely,Hotel Management
Got there and they put is in a room that already had people in there. We went in and there was a family in there. Got another room with a smaller bed and slept uncomfortable
Business response:
Dear Jaythen, Thank you for taking the time to share your experience with us. We sincerely apologize for the mix-up at check-in and the inconvenience it caused. We understand how uncomfortable and unsettling it must have been, and we are sorry that this error occurred. Further, we regret that the alternative room did not meet your expectations and resulted in an uncomfortable sleep. We aim to provide a comfortable and relaxing experience for all our guests, and we fell short in your case. We appreciate your feedback and hope... read more
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Not tecommended Floor was filthy. Door to room had to be pulled to close tightly. Bathroom door would not stay closed.
Business response:
Dear Guest, Thank you for sharing your feedback. It’s concerning to hear about the issues you experienced during your stay. Cleanliness and functionality are key priorities, and your comments regarding the floor and doors have been shared with the appropriate team for immediate attention. Ensuring a comfortable and well-maintained environment is essential, and this will be addressed. We hope to have the opportunity to provide you with an improved experience in the future.Sincerely,Hotel Management
Very badly maintained
Business response:
Dear Fabricia,We’re sorry that the condition of the property did not meet your expectations. Maintaining a clean and well-kept environment is a priority, and we will address these concerns to ensure a better experience for future guests. We appreciate you bringing this to our attention. We greatly appreciate your observations and concerns. We hope you will consider giving us a second chance to provide you with the hospitality you deserve.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Boston - Westborough - Computer Dr.
How is Extended Stay America - Boston - Westborough - Computer Dr. rated?
Extended Stay America - Boston - Westborough - Computer Dr. has a 3.3 star rating with 1,913 reviews.
When is Extended Stay America - Boston - Westborough - Computer Dr. open?
Extended Stay America - Boston - Westborough - Computer Dr. is open now. It will close tomorrow at 12:00 a.m.