Extended Stay America - Boston - Westborough - Connector Road

barbara 

on Expedia

a week ago

Worst hotel ever! The hotel offered absolutely no services. There weren’t even laps on the night tables. There was no hairdryer. There was no phone to be able to call down to the front desk was like living in a hostel. Good thing I didn’t unpack because I went back to the front desk with my bags and checked out and got a refund. And speaking with others who have stayed an extended stays that was their experience as well. 

Susan 

on Expedia

a month ago

What I liked is that is was a quiet interior, however, the hotel was not at all full. What I didn't like was the dirty stove and microwave. I did not appreciate finding woman's underwear behind the bureau/TV stand, or finding a broken eyeglass frame under the ripped vinyl chair. The bed skirt was frayed, and underneath the bed were shredded rubber gloves. I get creeped out thinking about it. 

Firouz 

on Expedia

a month ago

It was the worst place I've ever stayed in my life. I can not even explain how dirty, old, and stinky this place was. It was a nightmare. Like living in a Saw movie! I literally felt I'm character in the Saw movie, and living in one of John Kramer's traps. The staff were nice, but the place should be a Hollywood horror film location. Nasty and dirty. 

Yolanda 

on Expedia

a month ago

One of the worse experiences ever. Flight was delayed so I called hotel to notify them I would arrive around 2am. They say no problem. I arrived and their computer marks me as a no show and now the desk person cannot assign a room to me because it’s now the next day. Clearly the hotels fault. After trying to override the system he gave up and just gave me a room. One would think after all this they would give a decent room, now I don’t expect anything great from Extended stay, but this was the most stripped room with paint c... read more

Carolyn 

on Expedia

2 months ago

Hotel is in need of some renovation and deep cleaning 

Nicole 

on Expedia

2 months ago

I honestly should’ve asked for a full refund, but it probably would’ve been a waste of time. There were a lot of bugs, both alive and dead, in the room, I found stale potato chips scattered all over the floor and I had a pup with me, so all of these things already, bad. The toilet leaked from the bottom as well (I had not used the shower or anything yet, this was as soon as I walked in and looked around to check the room for things my pup could find). The room also reeked of fresh paint and the floor was not vacuumed. A good... read more

Lauren 

on Expedia

2 months ago

Not what I expected 

Monica 

on Expedia

2 months ago

Worst ever Took three rooms to find one that could be endured. First room the television and lights did not work; second room, the kitchen sink had standing water with an enormous amount of congealed grease and chunks of food stuffs, resembling vomit. Additionally the bathroom sink and tub were filthy, but the tv worked. The third room, while not sparkling clean could be tolerated. The TV worked but the phone did not so we could not call the front desk to get the missing bath towels, also the hair dryer was missing. The fron... read more