Extended Stay America - Boston - Westborough - Connector Road

Frédéric 

on Expedia

4 months ago

Les installations ont un grand besoin d’entretien et la chambre n’était pas très propre. Je vais choisis une chambre avec cuisinette, mais l’hôtel nous a fourni le strict minimum pour cuisiner. Pas de cafetière, ni de grille-pain. Les lits étaient confortables, et il y avait du café, du gruau et des barres granola à la réception pour le petit déjeuner. 

Paul 

on Expedia

5 months ago

Never again will I stay at any of your facilities. One of your members hung up on me when i tried to cancel. Absolutely disgusted 

Steven 

on Expedia

5 months ago

There was car quotes in the room.Had to move our room and the hallways felt really bad.The staff was great though 

Kimeshia 

on Expedia

5 months ago

The fact that I checked out two days ago and I havent gotten a refund for the last two days I had reserved and paid for got me extra irritated 

Tracy 

on Expedia

6 months ago

Bed bugs. Stay away. The front desk person was very friendly and accomodating. Within minutes of checking in there was a bed bug on our shower curtain. I along with the group I was with immediately left and asked for a full refund. She wrote down the room numbers and said she would take care of it. Many of the group were told they wouldn’t receive a refund because they couldn’t find bed bug evidence. Well I had at least one bug on my shower curtain, and I have pictures. And I am still waiting on my refund. The room was also ... read more

Erica 

on Expedia

6 months ago

Do Not Stay Here!!! We were part of a group that had several families that all booked at this hotel and ultimately all left due to the disgusting condition of the rooms. Two other rooms found bed bugs in the room, our room was not clean, trash under the bed, stains on the sheets, grimy and gross shower/tub, refrigerator was gross on the outside, the room smelled terrible, and I just did not feel comfortable staying here so we made other accommodations. 

Meghan 

on Expedia

6 months ago

Bedbugs!! There was bedbugs in some of our co-cheerleaders rooms so we refused to stay there. They are still staying they will charge us anyway