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Extended Stay America - Boston - Westborough - East Main Street
- Hotels
- Westborough, MA
About this business
Location details
180 E. Main St., Westborough, MA, 01581, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The room was fine. Nothing out of the ordinary. The place was clean. Would’ve liked to have some kitchen utensils in the drawers. But overall it was comfortable.
Cabinets were Older and pealing lights in bathroom were flickering. Comfortable room besides thT
I didn't have breakfast!
Business response:
Dear Sharyn, We apologize that you were unable to enjoy breakfast during your stay. Guest satisfaction is very important to us, and we understand how breakfast can be a valuable part of a stay. While our hotel has certain limitations regarding breakfast service, we continuously review our offerings to enhance guest convenience and experience. We appreciate your feedback, as it helps us identify areas for improvement and ensure a more enjoyable stay for future guests. We hope to have the opportunity to provide a better experi... read more
Is super quiet
Excelente
Business response:
Dear humberto, Thank you for your kind feedback. We are delighted to hear that you had an excellent experience during your stay with us. Providing a comfortable and welcoming environment for our guests is always our top priority, and it is wonderful to know that we met your expectations. Your positive comments motivate our team to continue delivering exceptional service and hospitality. We truly appreciate you taking the time to share your experience and are pleased that you chose our property for your visit. We look forward... read more
This was an adequate stay. Disappointed by the breakfast as it was just muffins and granola bars. No sheets in our room for the pull out couch. Everything was pretty clean, just run down looking.
Business response:
Dear Talitha, Thank you for sharing your feedback. We’re glad to hear that you found your room clean and your stay adequate. We apologize for the limited breakfast options and the missing sheets for the pull-out couch, as these do not meet the standards we aim to provide. Your comments have been shared with our housekeeping and operations teams to ensure these issues are addressed and improvements are made. We truly value your input, as it helps us enhance the guest experience. We hope to have the opportunity to offer you a ... read more
Room was clean. It was a suite but you need to get the kitchen equipment from main desk. We did not use them. Microwave was broken. Told front desk who promised to put another one in the room, but did not. Staff was friendly. Breakfast is limited and referred to as grab and go.
Business response:
Dear Deborah, Thank you for sharing your feedback. We’re glad to hear you found your suite clean and our staff friendly. We apologize for the inconvenience with the microwave and the need to request kitchen equipment from the front desk. Your comments regarding the broken microwave and breakfast options have been shared with our maintenance and operations teams to ensure improvements are made. We appreciate your understanding and your input, which helps us enhance our services for future guests. We hope to have the opportuni... read more
First room we were given was filthy. The man at the front desk took care of it by giving us a different room. He was excellent. That said We would never stay there again
Business response:
Dear Dana, We sincerely apologize for the condition of the first room you were assigned, as cleanliness is one of our top priorities. We are, however, pleased to hear that our front desk team member provided excellent service and promptly resolved the issue. Your comments have been shared with our housekeeping team to ensure rooms are thoroughly inspected before guest arrivals. We appreciate your understanding and your acknowledgment of our staff’s efforts. We hope you will consider giving us another opportunity to provide y... read more
The place is very nice
Frequently asked questions about Extended Stay America - Boston - Westborough - East Main Street
How is Extended Stay America - Boston - Westborough - East Main Street rated?
Extended Stay America - Boston - Westborough - East Main Street has a 3.5 star rating with 1,217 reviews.
When is Extended Stay America - Boston - Westborough - East Main Street open?
Extended Stay America - Boston - Westborough - East Main Street is open now. It will close tomorrow at 12:00 a.m.