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Extended Stay America - Boston - Westborough - East Main Street
- Hotels
- Westborough, MA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
180 E. Main St., Westborough, MA, 01581, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
What I loved most about everything is the lady at the desk , she made me feel comfortable the second I walked in , she talked to me like she’s known me for years ! She’s the person you would love to talk to daily !
Business response:
Dear Julie,Thank you for the terrific review of Extended Stay America. We’re thrilled to know our front desk staff made such a positive impression and made you feel right at home from the moment you arrived. Creating a warm, welcoming environment is something we value deeply, and it’s wonderful that she added that special touch to your experience. Thank you for letting us know how much you enjoyed your stay. We hope you are already planning another visit.Sincerely,Hotel Management
was pleasantly surprised at the cleanliness of the place, but was uncomfortable with the people hanging out in the parking lot. O and there is no breakfast in the morning just coffee and juice.
Business response:
Dear Joanna,We’re glad that you were pleased with the cleanliness of our property, as we take pride in maintaining a welcoming environment. However, we understand your concerns about the individuals in the parking lot, which can affect your sense of safety and comfort. Your insights are invaluable, and we will work to address these issues to enhance the overall experience for our guests. We will also work on improving our breakfast offerings to ensure a more satisfying experience for our guests. We enjoyed having you as our ... read more
The coffe, mini-muffin, oatmeal was a breakfast menu.
Bien chevere
Business response:
Dear David, Thank you for your feedback. We appreciate you taking the time to share your thoughts. Your satisfaction is our top priority, and we are glad we fulfilled your expectations. We are committed to improving our guest experience and hope to have the opportunity to serve you better at Extended Stay America in the future. Sincerely,Hotel Management
Quick one night check in. There was a dirty hand towel hanging in the shower from either previous guests or cleaners. Mouse trap out in the open.
Business response:
Dear Hannah, Thank you for your feedback. We sincerely apologize for the cleanliness issues you encountered during your stay. Finding a dirty towel and a mouse trap is unacceptable and falls short of our standards. Please know that we are addressing these concerns with our housekeeping team to ensure this does not happen again. Your comfort is important to us, and we are committed to making the necessary improvements. We appreciate your feedback and hope to provide a better experience in the future.Sincerely,Hotel Management
Overnight stay for party of 5 Conveniently located and clean.
The staff were not friendly
Business response:
Dear Joyce, It was a pleasure having you as our guest at Extended Stay America, and we thank you for sharing your review with other travelers. It's great to know you enjoyed your stay and that our property and service met all your expectations! However, we are sorry for the inconvenience caused in dealing with the staff. We will discuss these notes with the team to find out what went wrong. We hope you will revisit the area the next time you are in it. Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Boston - Westborough - East Main Street
How is Extended Stay America - Boston - Westborough - East Main Street rated?
Extended Stay America - Boston - Westborough - East Main Street has a 4.1 star rating with 833 reviews.
When is Extended Stay America - Boston - Westborough - East Main Street open?
Extended Stay America - Boston - Westborough - East Main Street is open now. It will close tomorrow at 12:00 a.m.