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Extended Stay America - Boston - Westborough - East Main Street
- Hotels
- Westborough, MA
About this business
Location details
180 E. Main St., Westborough, MA, 01581, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
I felt a bit unsafe. There seemed to be some questionable people staying at hotel.
Business response:
Dear Guest, Thank you for your recent review of our hotel and for taking the time to share your feedback. Please know our top priority is the safety and security of our guests and employees. Our security team is reliable and well-trained. We also work closely with the local police department to ensure the safety and security of all our guests during their stay. We look forward to serving you soon. Sincerely, Hotel Management
Ok ish
Business response:
Dear Guest, Thank you for sharing your remarks about your recent visit to our hotel. We're glad you had a comfortable and pleasant stay. We appreciate your business and feedback, and hope to welcome you back soon. Sincerely, Hotel Management
Clean
Good price, friendly staff. Comfortable rooms with kitchen.
Business response:
Dear Guest, Being a part of your wonderful stay is the greatest compliment, and we are delighted you enjoyed so much about your time with us. Thank you for spotlighting our friendly staff, central location, and all the comfort and amenities we provide our valued guests. It was our pleasure hosting you at Extended Stay America, and we hope you will revisit the next time you are in the area. Sincerely, Hotel Management
Cofortable short stay
Not terrible. You get what you pay for The good: check in was smooth, the room was clean aside from the floor being very sticky and a dead bug on the window sill. Staff was friendly the whole time, except that there was an issue with me using my grill out front in my own handicapped space directly behind my vehicle. I did not see how I was causing a problem, however was told that I had to grill out back. We were done grilling and were unaware of their rules when we got confronted by staff as we said to the staff, but beware.... read more
Business response:
Dear Guest, Thank you for sharing such detailed feedback. We are glad to know that many aspects of your stay were positive, and we appreciate your recognition of our team's efforts throughout your visit. We understand how important it is for guests to feel both comfortable and informed, and your comments help us identify where clearer communication and small improvements can make a big difference. We are continuously working to enhance the overall experience, including amenities and policy transparency. We truly value your r... read more
Not actually a breakfast Place was acceptable. But hotels need to stop calling a single granola bar option and out of stock oatmeal “breakfast”. One light roast coffee option that tasted terrible. Place was clean and safe enough.
Business response:
Dear Guest, Thank you for your feedback. We're glad you found the property clean and safe. However, we are sorry that the breakfast choices do not meet your taste. We will share these remarks with the concerned team so that improvements can be made. Your input is valuable, and we hope to make your next visit a more satisfying experience. Sincerely, Hotel Management
Staf was super great there. I had a short trip convenient for what I needed. They had coffee and muffins in the morning early, which was nice so I could have something before I would leave . not really any complaints here. Walls are also a little thin and the area is a little noisy but being right off the highway also makes it easy access to hit the road.
Business response:
Dear Guest, Thank you for your kind words about our staff! We're glad you had a good trip and appreciated our grab-and-go breakfast choices. We're happy that the location's proximity to the highway met your needs, and we look forward to serving you again at Extended Stay America! Sincerely, Hotel Management
Location was convenient, room was decent but we stayed for 12 days and received no housekeeping. We had to bring down our own dirty towels and sheets. Also had to sweep our own room. Grab and go breakfast was terrible. Fresh fruit, yogurt and bagels would have been better.
Frequently asked questions about Extended Stay America - Boston - Westborough - East Main Street
How is Extended Stay America - Boston - Westborough - East Main Street rated?
Extended Stay America - Boston - Westborough - East Main Street has a 3.5 star rating with 1,216 reviews.
When is Extended Stay America - Boston - Westborough - East Main Street open?
Extended Stay America - Boston - Westborough - East Main Street is open now. It will close tomorrow at 12:00 a.m.