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Extended Stay America - Boston - Woburn
- Hotels
- Woburn, MA
About this business
Location details
831 Main St., Woburn, MA, 01801, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Room was run down and dingy
Business response:
Dear Guest, Thank you for sharing your feedback. Please accept our apologies for any housekeeping oversights you experienced. Our goal is to provide our guests with clean, comfortable, and well-maintained suites; therefore, we regret not meeting these expectations. We hope you will give us another opportunity to show you the seamless, outstanding stay you deserve; we would love to welcome you again the next time you are in the area. Sincerely, Hotel Management
Good stay!
Muy bueno
Business response:
Dear Lisnelly, We’re delighted to hear you had a very good experience during your stay at Extended Stay America. It’s always encouraging to know that guests leave feeling satisfied, and your feedback is truly appreciated. The team takes pride in creating a welcoming and comfortable environment, and your kind words serve as motivation to continue providing attentive service. We look forward to welcoming you back for another enjoyable visit soon. Sincerely, Hotel Management
Fairly dated and shopworn room but clean. One lamp missing a bulb. Quiet and convenient location.
Business response:
Dear Christopher, Thank you for taking the time to share your feedback. We are glad to hear that you found your room clean and appreciated the quiet and convenient location. We also appreciate your comments regarding the room’s condition and the missing lamp bulb. Guest comfort and satisfaction are very important to us, and your feedback has been shared with our maintenance team. We continuously work to maintain and improve our property for the best possible guest experience. We look forward to the opportunity to welcome you... read more
Definitely on need of updating and definitely more of a residential place than a hotel. Just needed one night but ones super busy October weekend anything closer to Salem (all the tourists in October) or closer to Boston (Head of the Charles Regatta) were significantly more expensive. This also happened to be next to the Baldwin Bar in Szechuan Garden which is a phenomenal bar upstairs and amazing Chinese food down. Super-slow check-in with a front desk clerk that barely spoke (barely spoke English?). Elevator was out of ord... read more
Business response:
Dear Brian, We sincerely apologize for the inconveniences you experienced during your stay, including the slow check-in, elevator issues, and room condition. Your comments regarding furnishings, lighting, and overall décor have been shared with our management team as we continually evaluate ways to improve the guest experience. We are pleased you were able to enjoy the nearby dining and bar options, and we appreciate your observations regarding value and location. Your input is invaluable in helping us enhance our services. ... read more
Great service the minute we walked in
Todo muy bueno
Business response:
Dear Lisnelly, Thank you for your feedback. We are delighted to hear that everything was very good during your stay at Extended Stay America. Our team takes great pride in providing a comfortable and welcoming environment for all our guests, and it is encouraging to know that our efforts contributed positively to your experience. Guest satisfaction is very important to us, and your kind words motivate our staff to continue delivering excellent service. We truly appreciate you taking the time to share your experience and look... read more
Great hotel!
Frequently asked questions about Extended Stay America - Boston - Woburn
How is Extended Stay America - Boston - Woburn rated?
Extended Stay America - Boston - Woburn has a 3.2 star rating with 1,655 reviews.
When is Extended Stay America - Boston - Woburn open?
Extended Stay America - Boston - Woburn is open now. It will close tomorrow at 12:00 a.m.