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Extended Stay America - Boston - Woburn
- Hotels
- Woburn, MA
About this business
Location details
831 Main St., Woburn, MA, 01801, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Fairly dated and shopworn room but clean. One lamp missing a bulb. Quiet and convenient location.
Business response:
Dear Christopher, Thank you for taking the time to share your feedback. We are glad to hear that you found your room clean and appreciated the quiet and convenient location. We also appreciate your comments regarding the room’s condition and the missing lamp bulb. Guest comfort and satisfaction are very important to us, and your feedback has been shared with our maintenance team. We continuously work to maintain and improve our property for the best possible guest experience. We look forward to the opportunity to welcome you... read more
Definitely on need of updating and definitely more of a residential place than a hotel. Just needed one night but ones super busy October weekend anything closer to Salem (all the tourists in October) or closer to Boston (Head of the Charles Regatta) were significantly more expensive. This also happened to be next to the Baldwin Bar in Szechuan Garden which is a phenomenal bar upstairs and amazing Chinese food down. Super-slow check-in with a front desk clerk that barely spoke (barely spoke English?). Elevator was out of ord... read more
Business response:
Dear Brian, We sincerely apologize for the inconveniences you experienced during your stay, including the slow check-in, elevator issues, and room condition. Your comments regarding furnishings, lighting, and overall décor have been shared with our management team as we continually evaluate ways to improve the guest experience. We are pleased you were able to enjoy the nearby dining and bar options, and we appreciate your observations regarding value and location. Your input is invaluable in helping us enhance our services. ... read more
Great service the minute we walked in
Todo muy bueno
Business response:
Dear Lisnelly, Thank you for your feedback. We are delighted to hear that everything was very good during your stay at Extended Stay America. Our team takes great pride in providing a comfortable and welcoming environment for all our guests, and it is encouraging to know that our efforts contributed positively to your experience. Guest satisfaction is very important to us, and your kind words motivate our staff to continue delivering excellent service. We truly appreciate you taking the time to share your experience and look... read more
Great hotel!
Room was amazing clean! Kyle made me feel welcomed on my first night even brought me coffee make an toaster so that i could make a late dinner. Plentiful parking they are in the middle of resurfacing wasnt a hassle for me at all. Stop an Shop basically across then CVS, Dunks, Mobil an convenient store all in walking distance
Business response:
Dear Nicole, Thank you for sharing your wonderful feedback. We are thrilled to hear that you enjoyed your clean and comfortable room and that Kyle made you feel so welcomed, going above and beyond to provide coffee and a toaster for your convenience. We’re glad that the parking resurfacing did not impact your stay and that our location offered easy access to nearby shops and restaurants. Your kind words are a great encouragement to our team to continue delivering excellent service. We truly appreciate your recognition and lo... read more
Personal muy agradable y todo muy tranquilo
Business response:
Dear Yilian, Thank you for sharing your experience at Extended Stay America. We are delighted to hear that you found our staff very nice and enjoyed the quiet atmosphere during your stay. Providing a welcoming, comfortable, and peaceful environment for our guests is our top priority, and your kind words affirm the efforts of our team. We will be sure to share your feedback with our staff as encouragement to continue delivering excellent service. We truly appreciate you choosing to stay with us and hope to have the pleasure o... read more
Frequently asked questions about Extended Stay America - Boston - Woburn
How is Extended Stay America - Boston - Woburn rated?
Extended Stay America - Boston - Woburn has a 3.2 star rating with 1,642 reviews.
When is Extended Stay America - Boston - Woburn open?
Extended Stay America - Boston - Woburn is open now. It will close tomorrow at 12:00 a.m.