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Extended Stay America - Boston - Woburn
- Hotels
- Woburn, MA
About this business
Location details
831 Main St., Woburn, MA, 01801, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Not bad but the place could be better Great experience. The olace was quirky and definitely a bit run down. The card key machine was broken so the frint deak attendamt had to let us into our room. The inner security lock was broken also. Somehow though we had a great sleep and the HVAC ran at perfect temp
Business response:
Dear Cullen, We are glad to hear you had a restful night and enjoyed your experience overall! While we recognize that parts of the property could use some attention, it’s great to know that the comfort and service still made a positive impression. Your feedback is truly appreciated and helps us in our efforts to improve. We hope to welcome you back to Extended Stay America for an even better stay next time! Sincerely, Hotel Management
Place smelled of smoke. Stoves are pretty old and tubs are rusty
Business response:
Dear John, Thank you for your feedback. We’re sorry that your room did not meet expectations. The condition of the hotel you mentioned is not acceptable, and we regret that this impacted your experience. We are currently reviewing our maintenance and housekeeping procedures to ensure that all rooms are refreshed and equipped with clean, functional amenities. Your comments have been shared with our team for immediate attention. We appreciate you bringing this to our attention and hope you’ll consider giving us another opportu... read more
in overall is ok - workable
Dirty location, they have a small kitchen with no pans, or utensils. The bathroom was dirty. The previous guess left a half bitten sandwich in The refrigerator which the housekeeping didn't clean. The amenities had a rotten smell.
Business response:
Dear Guest, Thank you for sharing your thoughts. We’re sorry to hear your experience didn’t meet expectations during your stay at Extended Stay America. Cleanliness and comfort are top priorities, and your feedback highlights areas that need attention. We appreciate you bringing this to light, as it helps improve future visits. We hope to have the chance to provide a much better experience should you return. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Boston - Woburn
How is Extended Stay America - Boston - Woburn rated?
Extended Stay America - Boston - Woburn has a 3.2 star rating with 1,684 reviews.
When is Extended Stay America - Boston - Woburn open?
Extended Stay America - Boston - Woburn is open now. It will close tomorrow at 12:00 a.m.