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Extended Stay America - Boston - Woburn
- Hotels
- Woburn, MA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
831 Main St., Woburn, MA, 01801, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The hotel was understaffed and some staff disappeared every once in a while
Business response:
Dear Marguerite,Thank you for sharing your feedback with us. We apologize for the inadequate service and inconvenience you experienced. We understand the importance of having a readily available and attentive staff to ensure a seamless and enjoyable experience for our guests. We will share your feedback with our team and ensure we work on enhancing our staffing level and preventing such instances in the future. We hope to have another opportunity to welcome you back and provide you with a more favorable experience. Thank you... read more
It was a decent place to stay for one night. However, it was not very well cleaned the sheets seemed like they weren’t changed had to ask for clean ones. Overall room needed to be updated. The bathroom had a hole in the wall.
Business response:
Dear Christian,Although our hotel met your basic needs for a one-night stay, we are sorry for falling short of your expectations in other areas, particularly regarding cleanliness standards and room maintenance. We will address these issues with our team to ensure a better experience for future guests. In the meantime, our staff is committed to keeping our property clean and well-maintained. We are also considering your suggestions of the need to update our room carefully for future plans. We value your patronage and hope yo... read more
It smelled like cigarettes and was offensive.
Business response:
Dear SHOTARO, Thank you for your feedback. We sincerely apologize for the unpleasant odor you encountered during your stay. Your comfort is our priority, and we are actively addressing this issue to ensure a more pleasant environment for our guests. We appreciate your understanding and hope to provide you with a better experience in the future. Thank you for your feedback, and we hope to welcome you back soon!Sincerely,Hotel Management
Enjoyed my stay.
Friendly staff
Frequently asked questions about Extended Stay America - Boston - Woburn
How is Extended Stay America - Boston - Woburn rated?
Extended Stay America - Boston - Woburn has a 4.1 star rating with 980 reviews.
When is Extended Stay America - Boston - Woburn open?
Extended Stay America - Boston - Woburn is open now. It will close tomorrow at 12:00 a.m.