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Extended Stay America - Champaign - Urbana
- Other
- Champaign, IL
About this business
Location details
610 W. Marketview Dr., Champaign, IL, 61822, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | Closed | |
| Tue | Closed | |
| Wed | Closed | |
| Thu | Closed | |
| Fri | Closed | |
| Sat | Closed | |
| Sun | 12:00 a.m. to Midnight |
Very clean, great staff, always help and go beyond for me when they can!
It was a different kind of hotel compared to what I was expecting, but it fit well with my particular wants for this trip. I was told ahead of time that there'd be no daily housekeeping, for example, but I'd intended to ask for an exemption to that, anyway. Staff was polite and helpful and there were enough spare trash bags included that I didn't have to ask for more. Price was good, too (set, I suppose, for longer stays). I'd go to another if the opportunity arises.
Business response:
Dear Guest, Thank you for sharing your thoughtful feedback. We strive to provide a comfortable and flexible extended-stay experience, so it is great to know that our property aligned well with your needs for this trip. It is especially nice to know the team was polite and helpful, and that the in-room supplies and overall value added to your stay. Your comments are truly appreciated and will be shared with the team. It would be a pleasure to welcome you again to Extended Stay America on a future visit. Sincerely, Hotel Manag... read more
my favorite place
Bathroom sink didn’t drain well - needs to be rodded. Kitchenette sink - one of the knobs didn’t work (not a big deal since we didn’t use that sink much but still not working.). And there were multiple hairs on the sheets! 😳
Business response:
Dear Guest, We sincerely apologize for the issues related to maintenance and cleanliness that you encountered during your stay. Your feedback has been forwarded to our maintenance team for thorough review. Additionally, we acknowledge your concerns regarding the condition of the sheets, which fall short of our established standards. We have addressed this matter with our housekeeping team. We appreciate your bringing these concerns to our attention, and we hope to have the opportunity to welcome you back for an improved expe... read more
Room was fairly clean. Good coffee
Business response:
Dear Guest, We are pleased to hear that you found the room comfortable and that the coffee was a highlight during your stay. It is always encouraging to know when guests enjoy these details, as they can make a stay more relaxing and enjoyable. We truly appreciate you choosing to stay with us at Extended Stay America and look forward to welcoming you back again soon. Sincerely, Hotel Management
Good room. Nice staff
it was good
Business response:
Dear Guest, Thank you for being our guest and for taking the time to review your experience at Extended Stay America. It's so nice to know you found your suite comfortable and that you were pleased with the exceptional service from our staff. We work hard to provide high levels of service, so we will share your compliments with our team to let them know their efforts are appreciated. Thank you for choosing our hotel, and we look forward to welcoming you back soon! Sincerely, Hotel Management
Clean room. Nice staff. Good coffee.
Frequently asked questions about Extended Stay America - Champaign - Urbana
How is Extended Stay America - Champaign - Urbana rated?
Extended Stay America - Champaign - Urbana has a 3.5 star rating with 1,248 reviews.
When is Extended Stay America - Champaign - Urbana open?
Extended Stay America - Champaign - Urbana is closed now. It will open on Sunday at 12:00 a.m.