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Extended Stay America - Champaign - Urbana
- Other
- Champaign, IL
About this business
Location details
610 W. Marketview Dr., Champaign, IL, 61822, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | Closed | |
| Tue | Closed | |
| Wed | Closed | |
| Thu | Closed | |
| Fri | Closed | |
| Sat | Closed | |
| Sun | 12:00 a.m. to Midnight |
Always clean and nice
The grounds was very unkept, which should’ve been an indication to the inside. Carpet throughout needed to be replaced or deep cleaned. Our kitchenette did not come with any items. We would’ve had to obtain anything from the front desk. Wi-Fi was good as was the cable. Overall, a very low in facility will not stay again.
Business response:
Dear Roger, Thank you for your feedback. While we’re glad that some aspects of your stay met expectations, we understand that there were areas that left room for improvement. To help maintain cleanliness and quality, kitchen items are kept at the front desk and are available upon request. Your comments will be shared with the team, and we look forward to welcoming you back for a better experience in the future. Sincerely, Hotel Management
Great
I stay here often when I see my daughter at college. I’m never disappointed.
Business response:
Dear Guest, Thank you for selecting Extended Stay America as your preferred accommodation during your visits to your daughter at college. We are pleased to hear that your experiences with us have consistently met your expectations. It is always a privilege to serve you, and we eagerly anticipate the opportunity to welcome you back on your next stay. Sincerely, Hotel Management
Easy to find, great location, lots of stores and food options meant. Parking and easy access to room. Standard level of cleanliness. Strong smoke aftersmell, carpets not great, but more concerning was loud arguments at 1am and 3 am Great for quick night's rest if you're too picky.
Wish there was more to breakfast than just snacks grab to go. Please not all clean at front desk when I checked in.
Business response:
Dear Guest, Thank you for sharing your feedback. We’re glad you took the time to let us know about your experience. We sincerely apologize for the breakfast options not meeting your expectations and for any cleanliness issues you encountered during your stay. Your insights are invaluable to us, and we will ensure that your feedback is shared with our leadership team to improve our breakfast offerings and enhance the overall guest experience. We kindly request the opportunity to demonstrate our unwavering dedication to delive... read more
Quiet and affordable but needs much deeper cleaning.
Business response:
Dear Guest, Thank you for your feedback. We’re pleased to hear you appreciated the quiet atmosphere and value of your stay. However, we regret that the cleanliness fell short of expectations. Your comments have been shared with our team to help improve our standards. We hope you’ll consider giving us another opportunity to provide you with a more polished and comfortable experience in the future. We look forward to welcoming you back to Extended Stay America soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Champaign - Urbana
How is Extended Stay America - Champaign - Urbana rated?
Extended Stay America - Champaign - Urbana has a 3.5 star rating with 1,154 reviews.
When is Extended Stay America - Champaign - Urbana open?
Extended Stay America - Champaign - Urbana is closed now. It will open tomorrow at 12:00 a.m.