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Extended Stay America - Champaign - Urbana
- Other
- Champaign, IL
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea. Cash is accepted as a form of payment for those guests paying by a weekly or monthly rate. A valid credit card must be kept on file for incidentals. Cash is not accepted as a method of payment for guests paying the daily rate.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot... read more
Location details
610 W. Marketview Dr., Champaign, IL, 61822, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | Closed | |
| Tue | Closed | |
| Wed | Closed | |
| Thu | Closed | |
| Fri | Closed | |
| Sat | Closed | |
| Sun | 12:00 a.m. to Midnight |
A great affordable stay. The staff members were kind and helpful
Business response:
Dear Angelica, Thank you for selecting Extended Stay America. Our highest priority is ensuring you have an exceptional stay at a great price, and we are glad we could make that happen for you. Thank you for taking time out of your day to recognize our efforts. We hope to welcome you again soon.Sincerely,Hotel Management
It was clean, comfortable and nice breakfast .
We booked 2 rooms through Expedia and thankfully that at least had our reservation but we had to squeeze everyone into one room. There were little gnats in our room which was not great
Business response:
Dear Margaret, Thank you for choosing our hotel during your recent visit to our area. We appreciate your feedback and are sorry your stay was not the pleasant experience you deserved. Your feedback has been shared with our team to ensure similar issues are not made in the future. We assure you we are working hard to improve, and we would be honored to have you stay with us again.Sincerely,Hotel Management
Fair condition. No breakfast Kitchen had not been cleaned, dirty stove top parts in sink w food on them. Room had bad odor. Person at the desk not very friendly, or hospitable. We’ve never stayed in an extended stay. Also website said breakfast. They did not serve breakfast they had coffee and packed muffins. We thought it was a holiday inn express. Will never stay at an extended stay again
Business response:
Dear Denise, first of all, we apologize for the behavior of our associate and thank you for informing us of this incident. We understand your disappointment, and your feedback is being reviewed with the team member to see what went wrong. We have also shared your feedback regarding cleanliness with our housekeeping team to ensure the room should be thoroughly checked before arrival for future guests. We are also sorry for the disappointment you had regarding the items we serve at breakfast. We will certainly follow up with o... read more
I didn't care for the way the front desk agent hollered at me as I exited the elevator at 7:35am asking me if I was checking out. Check out time is 11am also I was speaking to someone else and not at the desk.
Business response:
Dear Amanda, thanks for being our guest at Extended Stay America. We appreciate your taking the time to give us feedback about your recent stay. We are sorry for the behavior of our front desk staff. We take these reviews seriously, and your feedback is being evaluated with our team to ensure these concerns are not repeated. We look forward to welcoming you back the next time you are in the city. Sincerely Hotel Management
Frequently asked questions about Extended Stay America - Champaign - Urbana
How is Extended Stay America - Champaign - Urbana rated?
Extended Stay America - Champaign - Urbana has a 4.1 star rating with 750 reviews.
When is Extended Stay America - Champaign - Urbana open?
Extended Stay America - Champaign - Urbana is closed now. It will open on Sunday at 12:00 a.m.