This profile has been claimed by the business owner or representative.
Extended Stay America - Champaign - Urbana
- Other
- Champaign, IL
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea. Cash is accepted as a form of payment for those guests paying by a weekly or monthly rate. A valid credit card must be kept on file for incidentals. Cash is not accepted as a method of payment for guests paying the daily rate.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot... read more
Location details
610 W. Marketview Dr., Champaign, IL, 61822, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | Closed | |
| Tue | Closed | |
| Wed | Closed | |
| Thu | Closed | |
| Fri | Closed | |
| Sat | Closed | |
| Sun | 12:00 a.m. to Midnight |
Location is good. Breakfast was below average.
Business response:
Dear Amit, Thank you for staying with us and sharing your review. While we are pleased that you loved the convenience of our location, we apologize for not meeting your expectations with our breakfast option. Your feedback is valuable, and we will work diligently to ensure a consistently satisfying breakfast for all our guests. We hope to have the opportunity to better your stay, should your travel plans bring you back to the city.Sincerely,Hotel Management
Great location with multiple name brand hotels in close proximity. Lots of dining options off of Prospect as well as the Mall nearby. Area felt safe and plenty of free parking. The free breakfast was instant oatmeal packets, packaged muffins or Nutrigrain bars you grab and go…no dining space. Coffee was always available at the front. Our one complaint would be multiple tech issues with the card key. One day it would open outer door and the next it wouldn’t. Or, it wouldn’t open the room door. Rekeyed several times over our 2... read more
The room smells weed
Business response:
Dear Jianhong, We apologize for any discomfort you experienced during your stay. Ensuring a fresh and pleasant environment is important to us, and we appreciate your feedback. Please know that we are committed to maintaining a welcoming atmosphere for all our guests. Your comments will help us address the issue and enhance the overall guest experience.Sincerely,Hotel Management
It was quiet and clean.
Business response:
Dear Michelle, We appreciate your fantastic review of Extended Stay America and for being our valued guest. Thank you for sharing that you thoroughly enjoyed the comforts and calmness of our guest suites. We love to hear when a guest has had a wonderful night's sleep! Our housekeeping team works diligently to ensure everything is spotless, and it means a lot to us that their hard work is recognized by our valued guests like you. Thank you for giving us the opportunity to host your visit, and we hope to provide you with anoth... read more
Heavily used. Shower wall peeling. Carpets and counters stained heavily. Needs to be remodeled and refurbished. There is no breakfast outside of coffee and few snack bars (which was as advertised)
Business response:
Dear Paul, We regret that your recent visit fell short of your expectations in some regards. Please accept our apologies for any disappointment you experienced. We are committed to upholding elevated standards not only in our service but also in the overall feel of our hotel. Your feedback will be thoughtfully discussed with the appropriate individuals. It was a pleasure hosting your visit, and we hope to have another opportunity on your next visit to the city.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Champaign - Urbana
How is Extended Stay America - Champaign - Urbana rated?
Extended Stay America - Champaign - Urbana has a 4.1 star rating with 775 reviews.
When is Extended Stay America - Champaign - Urbana open?
Extended Stay America - Champaign - Urbana is closed now. It will open tomorrow at 12:00 a.m.