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Extended Stay America - Chantilly - Dulles is located just one mile from the Dulles Expo Center in Chantilly, Virginia, and ten minutes from Dulles International Airport IAD. Enjoy spacious guest suites with fully-equipped kitchens, and complimentary internet access. Stay fit while staying in our Chantilly Suites hotel with a 24-hour fitness center featuring new equipment, and jogging trail.Extended Stay America - Chantilly - Dulles is located just one mile from the Dulles Expo Center in Chantilly, Virginia, and ten minutes ... read more
14036 Thunderbolt Place, Chantilly, VA, 20151, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 12:00 a.m. to Midnight | |
Tue | 12:00 a.m. to Midnight | |
Wed | 12:00 a.m. to Midnight | |
Thu | 12:00 a.m. to Midnight | |
Fri | 12:00 a.m. to Midnight | |
Sat | 12:00 a.m. to Midnight | |
Sun | 12:00 a.m. to Midnight |
Room : clean quiet Check in : friendly, welcoming , accommodating Latina staff Check out: unfriendly, unsmiling African American staff.
Business response:
Thank you, Rommel, for your feedback! We are glad you found the room clean and quiet, and we appreciate the warm welcome at check-in. We will address your comments about check-out to ensure a consistently positive experience for all our guests. We hope to welcome you back to Extended Stay America for an even better stay in the future.Sincerely,Hotel Management
Elevator and front door did not work. Problems with key card. Upgrades coming hopefully to solve problems
Business response:
Dear Gayle, Thank you for sharing your experience. We apologize for the inconveniences you faced with the elevator and front door and the key card issues. Your feedback is invaluable, and we appreciate your patience as we work on upgrades to enhance our facilities. We are committed to improving our services and hope to provide you with a better experience in the future. Thank you for your understanding, and we look forward to welcoming you back.Sincerely,Hotel Management
Basic
Great
Fine for a night before an early flight out of Dulles.
Business response:
Dear Elizabeth, Thank you for your feedback. We’re pleased to hear that our hotel served your needs for a night before your early flight from Dulles. We strive to provide a convenient and comfortable stay for our guests. We look forward to the opportunity to welcome you back and offer you an even better experience in the future.Sincerely,Hotel Management
Es un hotel regular pero deberían cambiar urgentemente los matress de las camas
Business response:
Dear Andres, Thank you for taking the time to write a review regarding your stay with us. On behalf of our entire team, please accept our sincere apologies for the issues you had with the bedding. We know how important it is to get a good night's sleep and rest well. Your remarks will be shared with the concerned team. Thank you again for sharing your observations, and we hope you give us another opportunity to meet your expectations.Sincerely,Hotel Management
Extended Stay America - Chantilly - Dulles has a 4.3 star rating with 763 reviews.
Extended Stay America - Chantilly - Dulles is open now. It will close tomorrow at 12:00 a.m.