This profile has been claimed by the business owner or representative.
Extended Stay America - Chantilly - Dulles
- Hotels
- Chantilly, VA
About this business
Location details
14036 Thunderbolt Place, Chantilly, VA, 20151, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Good location, large suite but not comfortable While the suite was large, the bed was very uncomfortable. And there were no utensils or paper towels in the kitchen. I guess we had to advise them what was needed but I would expect a few basic items.
Business response:
Dear Guest, Thank you for sharing your feedback. We are pleased to hear you enjoyed our location and appreciated the spacious accommodations, though we are sorry to learn that some aspects of your stay fell short. We understand how important a good night’s rest and essential kitchen items are for a comfortable visit. Your comments are valuable and have been shared with the team as we work to refine the experience we provide. We are committed to making continuous improvements and hope to welcome you back in the future for a m... read more
Front desk staff was wonderful
This was a very quiet hotel. The room was excellent, very clean. The staff was very friendly and helpful.
Business response:
Dear Guest, Thank you for your kind feedback. We are delighted your stay at Extended Stay America was peaceful and that you felt well cared for by our team. It is always rewarding to know our efforts to create a welcoming and well-maintained environment are appreciated. We are glad our accommodations met your expectations and that the service contributed positively to your experience. We hope to have the pleasure of welcoming you back on your next visit.Sincerely,Hotel Management
It was good for an over night stay from the airport. Convenient and clean.
Business response:
Dear Guest, Thank you for staying with us during your travels. We are pleased to hear you found our location convenient and appreciated the cleanliness of your accommodations. Providing comfortable, hassle-free experiences for our guests is our top priority, and we are glad we could meet your needs for this visit. We hope to welcome you back in the future for another pleasant stay.Sincerely,Hotel Management
Fine for overnight stay We were on the top floor and the elevator was broken. Other than that our stay was fine. We just stayed overnight after arriving late to IAD. Was nice to have 2 bedrooms for our kids.
Business response:
Dear Guest, Thank you for sharing your experience! We are happy to hear that your stay worked out well for your needs, especially the convenience of having separate bedrooms for your family. We apologize for the elevator issue and appreciate your understanding. At Extended Stay America, we’re committed to making every visit as comfortable as possible and hope to welcome you back soon for another great stay! Sincerely, Hotel Management
Good
Business response:
Dear Guest,Thanks so much for the kind words! We are really glad you had a great experience with us. It is always a pleasure to have our guests enjoy their stay, and we appreciate you taking the time to share your thoughts. We welcome you back to Extended Stay America whenever your travels bring you our way again!Sincerely,Hotel Management
Business response:
Thank you
Elevator was not working, rest everything was good
Frequently asked questions about Extended Stay America - Chantilly - Dulles
How is Extended Stay America - Chantilly - Dulles rated?
Extended Stay America - Chantilly - Dulles has a 3.3 star rating with 1,336 reviews.
When is Extended Stay America - Chantilly - Dulles open?
Extended Stay America - Chantilly - Dulles is open now. It will close tomorrow at 12:00 a.m.