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Extended Stay America - Chantilly - Dulles
- Hotels
- Chantilly, VA
About this business
Extended Stay America - Chantilly - Dulles is located just one mile from the Dulles Expo Center in Chantilly, Virginia, and ten minutes from Dulles International Airport IAD. Enjoy spacious guest suites with fully-equipped kitchens, and complimentary internet access. Stay fit while staying in our Chantilly Suites hotel with a 24-hour fitness center featuring new equipment, and jogging trail.Extended Stay America - Chantilly - Dulles is located just one mile from the Dulles Expo Center in Chantilly, Virginia, and ten minutes ... read more
Location details
14036 Thunderbolt Place, Chantilly, VA, 20151, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Firstly Nothing to like Secondly they have lots of area to improve 1. Kitchen looks super old 2. Underneath of kitchen dirty 3.Towels dirty 3.It’s not hygiene; I mean thousand spots on Tv and all around etc…
Business response:
Dear Indrajit, Thank you for reviewing your recent visit to our hotel. We value your detailed evaluation as we always want to know how we can enhance our guest's satisfaction. We will address your remarks with the concerned individuals to ensure a much-improved stay for future guests and uphold our high service standards. We hope you will allow us a future opportunity to make this up to you and provide you with the exceptional hospitality you deserve.Sincerely,Hotel Management
The kitchen in our room had nothing. When I asked the front desk I don’t think he understood what I was saying, because he told me I could get coffee downstairs only in the morning. None of my card keys opened the door to the gym. On checkout day, housekeeping tried to come clean our room 2 hours before checkout time. While we were still in the room.
Business response:
Dear Ana, We appreciate you staying with us and posting your valuable feedback. We strive to provide a seamless experience for every guest with exceptional services and accommodations. Therefore, we regret the issues you encountered while with us. We will share your concerns with the appropriate individuals to ensure we are well-poised to serve our guests moving forward. We hope you will revisit us for a more satisfying stay when you return to Chantilly.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Chantilly - Dulles
How is Extended Stay America - Chantilly - Dulles rated?
Extended Stay America - Chantilly - Dulles has a 4.3 star rating with 763 reviews.
When is Extended Stay America - Chantilly - Dulles open?
Extended Stay America - Chantilly - Dulles is open now. It will close tomorrow at 12:00 a.m.