This profile has been claimed by the business owner or representative.
Extended Stay America - Chantilly - Dulles is located just one mile from the Dulles Expo Center in Chantilly, Virginia, and ten minutes from Dulles International Airport IAD. Enjoy spacious guest suites with fully-equipped kitchens, and complimentary internet access. Stay fit while staying in our Chantilly Suites hotel with a 24-hour fitness center featuring new equipment, and jogging trail.Extended Stay America - Chantilly - Dulles is located just one mile from the Dulles Expo Center in Chantilly, Virginia, and ten minutes ... read more
14036 Thunderbolt Place, Chantilly, VA, 20151, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 12:00 a.m. to Midnight | |
Tue | 12:00 a.m. to Midnight | |
Wed | 12:00 a.m. to Midnight | |
Thu | 12:00 a.m. to Midnight | |
Fri | 12:00 a.m. to Midnight | |
Sat | 12:00 a.m. to Midnight | |
Sun | 12:00 a.m. to Midnight |
- unfriendly staff - no breakfast, breakfast is a joke here. Granola bars and muffins. - people roaming at odd hours smoking and staring. Front entrance is always unlocked with rocks. - horrible beds that give a backache - common areas are not clean, they are filthy. - pullout couch is the worst. It gives a bad backache. They seriously need to update all beds and couches. - carpets are filthy. They need a shampoo cleaning verybadly. - Staff don't clean the room everyday. We requested them to clean our room but they said they... read more
Business response:
Dear Gautham, thank you for choosing our hotel and writing your review. We apologize for the issues you experienced during your recent stay with us. We strive to ensure our guests have an exceptional visit during their travels, and we are disappointed that we did not meet these expectations for you. We realize that no explanation of these issues can change your recent experience. Still, please rest assured that we will take appropriate measures to address the problem and prevent future occurrences. We are wholly committed to... read more
Overall Good for small family The place was good for the price. We did ask front desk for toilet tissue and they had none. We intended to bring our dog, but never did, so we paid that fee for nothing.
Room was very nice and very clean. Windows open with insect screens, which I really liked. Staff friendly. Car dependent. Located in suburban wasteland; nothing around except a strip mall with a few restaurants.Very diverse hotel clientele, including multiple minority populations, appear to live there and hang out all day on outdoor patios. All clientele seem clean, well-behaved, and tolerant of each other, and as a solo woman I was never bothered in any way.
Business response:
Dear Amber, thank you for sharing your experience with us! We are so pleased you had a great stay at Extended Stay America. We appreciate your kind comments regarding our convenient location, friendly staff, and comfortable suites. We look forward to welcoming you back soon! Sincerely, Hotel Management
Accommodating with late arrival
Beautiful apartment-style hotel room. I could live there. Room was well cleaned, with lots of luxurious clean white linens, had screened windows that open, full kitchen, nice bath, closets. Very diverse population and staff, many minorities, often hanging out at patio tables outside, well-behaved. As a woman traveling alone I felt safe. Out in the middle of suburban wasteland, very car dependent. Nothing nearby except pharmacy and a strip mall with a couple of restaurants. In a group of several apartment-style hotels. Don't ... read more
Business response:
Dear Amber, we are pleased you were impressed with our outstanding hospitality and accommodations at Extended Stay America. We work hard to provide exceptional experiences for our guests, and your review means so much to us. We hope to have the pleasure of hosting you again on your next visit to Dulles. Sincerely, Hotel Management
The beds were a little hard and no bedding provided for pullout couch otherwise was a great place.
Extended Stay America - Chantilly - Dulles has a 4.3 star rating with 763 reviews.
Extended Stay America - Chantilly - Dulles is open now. It will close tomorrow at 12:00 a.m.