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Extended Stay America - Chantilly - Dulles
- Hotels
- Chantilly, VA
About this business
Extended Stay America - Chantilly - Dulles is located just one mile from the Dulles Expo Center in Chantilly, Virginia, and ten minutes from Dulles International Airport IAD. Enjoy spacious guest suites with fully-equipped kitchens, and complimentary internet access. Stay fit while staying in our Chantilly Suites hotel with a 24-hour fitness center featuring new equipment, and jogging trail.Extended Stay America - Chantilly - Dulles is located just one mile from the Dulles Expo Center in Chantilly, Virginia, and ten minutes ... read more
Location details
14036 Thunderbolt Place, Chantilly, VA, 20151, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
This property looked clean on arrival. However, we saw 3 roaches the next AM when turning on the bathroom light. They had half a roll of toilet paper for a booking for 6 and only 3 towels. I went down to the desk to ask for more towels and toilet paper. They told me they didnt have any extra but they could wash what we had used and give it back. Location was great, near tons of restaurants, airport, etc but I won't be back. If you can't supply enough towels for youe guests and have a big problem, thise are pretty big issues.
Business response:
Dear Karen, Thank you for choosing us. It is glad to know you had a pleasant time here. However, we appreciate you pointing out particular items you loved and areas where we can improve. We are committed to offering the best experience for our guests, and we will use your comments for future improvements. We look forward to the opportunity to welcome you back soon.Sincerely,Hotel Management
All good
The room was a good size but it needs some serious attention. There was nail polish all over the floor and table as if people lived there and didn’t clean up. The beds were horrible and I only needed the room to sleep since it was a work trip. The girl at the front desk was very blah and not super friendly. Disappointed to say the least.
Business response:
Dear Shelly, Please accept our apologies for not providing the impeccable accommodations you should have received, and for any inconvenience this caused. We aim to exceed our guests' expectations; therefore, we are so sorry for any oversight on our part. We have discussed this appropriately, and steps are being taken to ensure this is not repeated. We hope you will revisit the next time you are in the area to show you our commitment to exceptional hospitality. Sincerely,Hotel Management
Good location with alot of restaurants close by. The room was clean and hotel was always quiet.
The room we had was spacious and clean. We were 6 and it was great. The breakfast was ok, not great just ok.
Business response:
Dear Christine, Thank you for posting a review so other travelers can see what makes us an excellent choice when visiting the city! It's nice to hear how much you enjoyed your time at Extended Stay America, and we are happy you were impressed with our service, suites, and amenities. It was a pleasure hosting your visit, and we look forward to your return!Sincerely,Hotel Management
Nearby Dulles Airport, Highway, Full kitchen Decent rooms with fully furnished kitchens and decent space in living area. Close to dulles airport. Room was a bit dusty & maintenance needs to check on water quality which wasn't the absolute worst. Good customer service.
Frequently asked questions about Extended Stay America - Chantilly - Dulles
How is Extended Stay America - Chantilly - Dulles rated?
Extended Stay America - Chantilly - Dulles has a 4.3 star rating with 763 reviews.
When is Extended Stay America - Chantilly - Dulles open?
Extended Stay America - Chantilly - Dulles is open now. It will close tomorrow at 12:00 a.m.