This profile has been claimed by the business owner or representative.
Extended Stay America - Chantilly - Dulles
- Hotels
- Chantilly, VA
About this business
Extended Stay America - Chantilly - Dulles is located just one mile from the Dulles Expo Center in Chantilly, Virginia, and ten minutes from Dulles International Airport IAD. Enjoy spacious guest suites with fully-equipped kitchens, and complimentary internet access. Stay fit while staying in our Chantilly Suites hotel with a 24-hour fitness center featuring new equipment, and jogging trail.Extended Stay America - Chantilly - Dulles is located just one mile from the Dulles Expo Center in Chantilly, Virginia, and ten minutes ... read more
Location details
14036 Thunderbolt Place, Chantilly, VA, 20151, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
It is not well signed and it is so hard to spot it. Feel unsafe.
Business response:
Dear Michael, thank you for taking the time to share about your stay. We are always excited to receive positive comments from our guests, but we are also grateful to learn from detailed comments like yours. We continually strive to improve our services, and we appreciate your feedback. We hope to have another chance to welcome you on a future visit.Sincerely,Hotel Management
Stay was good. Room was clean. the pillows were the only thing that were awful. Staff was friendly, location is good if you’re planning on traveling to Dc. Not far from train station.
Kitchen available not readily useable Front desk service was friendly. Smelled bug spray twice on main level where elevator was located. Had to ask for a coffeemaker and the kitchenette had little to no dishes cookware available for use. We were told we could ask to use something if needed (possibly guest have claimed items?) Room was spacious and looked to have been updated on past year's.
Business response:
Dear Kimberly, on behalf of our entire team, thank you for taking the time to post such wonderful feedback about Extended Stay America. We are delighted that you thoroughly enjoyed your stay. We have noted your concerns regarding the abovementioned issues and will share them with the concerned team members. It was such a pleasure hosting your visit, and we hope to have the honor of doing so again soon.Sincerely,Hotel Management
What did I expect last minute When I arrived the computer system was down so they didn't know if my room was vacant so someone had to check. She then explained that my 2 bedroom might not be available because of my reservation online. I sat down to wait because this would be the first time I ever reserved online and would not be given the room I requested. The staff member came back and my room was ready. The sofa bed was not clean just folded with candy trash on it. The stove was still unclean. I bring my own cleaner so a l... read more
Business response:
Dear Linette, thank you for taking the time to tell us about your visit. We are happy your overall stay was enjoyable, but we want it to be perfect. We always want to exceed our guests' expectations; therefore, we genuinely apologize for not doing so during your time with us. Your feedback helps to improve and is shared with the appropriate individuals. Please give us another opportunity to welcome you for the exceptional stay you deserve.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Chantilly - Dulles
How is Extended Stay America - Chantilly - Dulles rated?
Extended Stay America - Chantilly - Dulles has a 4.3 star rating with 810 reviews.
When is Extended Stay America - Chantilly - Dulles open?
Extended Stay America - Chantilly - Dulles is open now. It will close tomorrow at 12:00 a.m.