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Extended Stay America - Chantilly - Dulles
- Hotels
- Chantilly, VA
About this business
Extended Stay America - Chantilly - Dulles is located just one mile from the Dulles Expo Center in Chantilly, Virginia, and ten minutes from Dulles International Airport IAD. Enjoy spacious guest suites with fully-equipped kitchens, and complimentary internet access. Stay fit while staying in our Chantilly Suites hotel with a 24-hour fitness center featuring new equipment, and jogging trail.Extended Stay America - Chantilly - Dulles is located just one mile from the Dulles Expo Center in Chantilly, Virginia, and ten minutes ... read more
Location details
14036 Thunderbolt Place, Chantilly, VA, 20151, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
customer service is good
Business response:
Dear Runling, thank you for your recent stay at Extended Stay America and for taking the time to review our hotel. Our staff works hard to ensure each guest has a great experience, so we appreciate your kind words regarding the service they provided during your visit. We truly appreciate you sharing your thoughts and look forward to seeing you again soon. Sincerely, Hotel Management
Nice stay & great room. The guest laundry facilities also came in super handy. Would have given the hotel a 5, but checkout took over 20 minutes and made me late for an appointment interstate.
Business response:
Dear Paul, thank you so much for your outstanding review. We are glad that everything went well during your stay and that we made for a memorable experience. Thank you for choosing to stay with us, and we are sorry for the slow checkout. We hope to have the opportunity to welcome you back any time you are in the area. Sincerely, Hotel Management
Hotel.com overbooked so we do t have a room! Awesome hotel but had a snafu from the start! Hotel clerk said the room I had booked through hotels.com was not available,but he had a smaller room. 4 adults in a 1 bed room sucked but we were stuck. Very displeased with hotels.com
Business response:
Dear john, please accept our apologies for the frustrations you experienced due to not receiving the room you booked. We try to make every effort to provide the accommodations requested based on availability; therefore, we regret not meeting your expectations. It was our pleasure hosting you, and we hope you will return and stay with us again. Sincerely, Hotel Management
Very good
Business response:
Dear Kezmane, thank you for staying with us at Extended Stay America. We are delighted to have exceeded your expectations. We believe our excellent accommodations and convenient location make us a great choice when visiting the city. It was our pleasure accommodating you. Thank you for being our guest. We look forward to your next visit! Sincerely, Hotel Management
Overall it was good.
Business response:
Dear Karthi, at Extended Stay America, we are delighted to know you had a wonderful stay. Providing our guests with a comfortable stay is what we strive for every day. We hope to be your hotel of choice whenever you visit the city. Sincerely, Hotel Management
Great room with inadequate supplies. Keys didn't work initially, microwave didn't work at all (no power), bathtub faucet ran all the time, no dishes or cutlery or dish soap in the room, no linens or pillows for the hide-a-bed, only 2 towels for a 2 bedroom suite, and no one answered the phone to request any. The room itself was great, but obviously lacking in supplies!
Business response:
Dear JILL, thank you for reviewing our hotel. We appreciate you pointing out specific items you loved and areas where we can improve. We are evaluating the instances you mentioned as we are committed to offering better service for our guests. We look forward to the opportunity to welcome you back soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Chantilly - Dulles
How is Extended Stay America - Chantilly - Dulles rated?
Extended Stay America - Chantilly - Dulles has a 4.3 star rating with 763 reviews.
When is Extended Stay America - Chantilly - Dulles open?
Extended Stay America - Chantilly - Dulles is open now. It will close tomorrow at 12:00 a.m.