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Extended Stay America - Charleston - Airport
- Hotels
- North Charleston, SC
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
5045 N. Arco Ln., North Charleston, SC, 29418, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Clean
Business response:
Dear Brayan, We want to thank you for choosing to stay with us at Extended Stay America. We are thrilled to receive your thoughtful review and are delighted to learn you found our hotel so comfortable and completely spotless. It would be an honor to host you again when you return to the city. Have a wonderful day, and travel safely.Sincerely,Hotel Management
Some of the bedding, mattresses on pullout couch especially could use replacing. Was clean and staff was super helpful.
It's not about fashion the place but I'm just used to a level of cleanest and this place definitely didn't fit the description no trash can and it just had a old meal smell to it carpet with dirt as well
Business response:
Dear maria, Thank you for choosing our hotel. Please accept our apologies for not providing you with a satisfactory stay. It is our goal to provide exceptional service; therefore, we regret this was not your experience. We hope you will visit us again for a much-improved stay. We look forward to seeing you.Sincerely,Hotel Management
The carpets did not look clean and dead bugs was on the floor. The beds were not comfortable and hard. The water in the shower came out slowly.
Business response:
Dear Lakisha, Thank you for taking the time to share about your stay. We are always excited to receive positive comments from our guests, but we are also grateful to learn from detailed comments like yours. We continually strive to improve our services, and we appreciate your feedback. On behalf of everyone here at Extended Stay America, we invite you to stay with us again!Sincerely,Hotel Management
Very close from the Int. Airport, restaurants, and shoppings .
Business response:
Dear YOELVY, Thank you for taking the time to review your experience with us. We are glad you enjoyed most of your stay, and we apologize for any inconvenience you may have faced. We value our guest's feedback as we continually strive to grow and improve our guest services. We hope to provide you with a better impression the next time.Sincerely,Hotel Management
The customer service was outstanding bed was comfortable rooms smelled and looked clean The hallways kinda had a strange smell and occasionally smelled like the devil's lettuce but that's to be expected. The front desk staff was friendly and very helpful.
Decent No Frills Hotel Stayed there at the end of our visit to Charleston because its close to the airport (unfortunately there is no shuttle). Decent hotel right by the outlet mall and some restaurant. If you go, stay at the one with 5045 address, not the 5049 which is nearby (also an Extended Stay). The 5049 is disgusting.
Business response:
Dear Daniel, thank you for choosing to stay at Extended Stay America. It is always encouraging to receive positive feedback, particularly regarding our valued guests. In addition, your comments regarding shuttle service have been shared with our associates as a significant way of understanding how we can continue to deliver outstanding experiences. Hope to host you soon.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Charleston - Airport
How is Extended Stay America - Charleston - Airport rated?
Extended Stay America - Charleston - Airport has a 4.2 star rating with 1,049 reviews.
When is Extended Stay America - Charleston - Airport open?
Extended Stay America - Charleston - Airport is open now. It will close tomorrow at 12:00 a.m.