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Extended Stay America - Charleston - Airport
- Hotels
- North Charleston, SC
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
5045 N. Arco Ln., North Charleston, SC, 29418, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Run down The pictures on the web site are misleading. Photos are old. Place looked like it had a pool but it does not. The room was outdated and smelled of mildew because the bathroom has no air vent. The shower had clogged but maintenance came and fixed it right away. The shower curtain was so short that water was easily coming out.
Business response:
Hannah, thank you for choosing Extended Stay America and sharing your experience. We are glad to see from your rating that you had a pleasant stay overall. We apologize for the inconvenience you faced during your stay. We appreciate our guest's valuable feedback as we continually strive to enhance and maximize our guest services. We hope to have the pleasure of welcoming you back on a future visit to our area. Sincerely, Hotel Management
We understand that this is an extended stay hotel. If I make reservations for only the weekend (June 18th through June 21st), we should have been afforded the right for room service. No clean towels, bed not made the next day. Was told this was done every two weeks.
Business response:
Thank you for being our guest at Extended Stay America. We are happy to see the rating as it states you had a nice time with us, but we regret your disappointment with our housekeeping policy. To respect the privacy of our guests staying for long periods of time, our housekeeping service is conducted on a weekly basis, although we are always happy to provide housekeeping at your request for a minimal fee. Towels and linens may be exchanged at the front desk anytime and complimentary. On behalf of everyone here, we look forwa... read more
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Business response:
Thank you for the positive feedback. It is a pleasure knowing your visit with us was an enjoyable one. We hope to see you again soon at Extended Stay America. Sincerely, Hotel Management
Without automatic doors for lobby there was no hand sanitizer upon entry.
Business response:
Thank you for taking the time to share your review. Our utmost priority is to provide a comfortable, clean, and safe environment for our guests, particularly during these current circumstances. Therefore, we take your comments seriously and appreciate the feedback. You have our assurance that we will address this appropriately. We hope to see you again in the future for a much better experience. Sincerely, Hotel Management
Very nice stay Greeted very cheerfully at front desk. Location very convenient to airport. Very pleasant patio under trees. Very nice stay!
Business response:
Thank you very much for selecting Extended Stay America during your stay in our city. It is wonderful to read that you not only enjoyed our superb service and location. We will share your feedback with the entire team, as they always enjoy hearing nice comments from our guests. We look forward to seeing you again. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Charleston - Airport
How is Extended Stay America - Charleston - Airport rated?
Extended Stay America - Charleston - Airport has a 4.2 star rating with 1,049 reviews.
When is Extended Stay America - Charleston - Airport open?
Extended Stay America - Charleston - Airport is open now. It will close tomorrow at 12:00 a.m.