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Extended Stay America - Charleston - Mt. Pleasant
- Hotels
- Mt. Pleasant, SC
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
304 Wingo Way, Mt. Pleasant, SC, 29464, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Room smelled like old chinese food
Business response:
Dear Giovanni, Thank you for your feedback. We understand how important a fresh and welcoming atmosphere is to an enjoyable stay. We continuously aim to maintain our hotel's environment, and we appreciate you bringing your concerns about the scent in your room to our attention. Your satisfaction is important to us, and we hope you will give us another chance to provide you with a better experience.Sincerely,Hotel Management
Na
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The staff was helpful !
Business response:
Dear Yasmin, We are happy you loved your time with us! Thank you for your generous compliments about our attentive and helpful staff. Having you as our guest was a pleasure, and we hope to see you again soon at Extended Stay America. Sincerely,Hotel Management
best value in mt. pleasant. very well managed facility. continually making improvements.
Lady at check-in, most helpful and very pleasant. The property(room) bare bones . It was clean. We have stayed here several times over the years and since covid the amenities are right at basic. Staff has always been courteous and nice.
Business response:
Dear James, Thank you for posting your review of our hotel during your recent visit to the city. It brings us joy to know that your time here was pleasant. However, we are sorry for the disappointment and inconvenience caused with a few things in your room. Our front desk team is always there to help you improve your hotel experience. Please return, and we hope to serve you and show you our hospitality again soon. Sincerely,Hotel Management
It was old and not much to compliment. It saved a lot of money, but was not up to the level of excellence compared to other places we usually stay.
Business response:
Dear Thomas, Thank you for reviewing our hotel. It is nice that you had a satisfactory time. We appreciate you pointing out specific items you loved and areas where we can improve. We are evaluating the instances you mentioned as we are committed to offering better service for our guests. Your remarks are noted and will be shared with the concerned individual, as we want our guests to have a perfect hotel experience while with us. Please return, and we welcome you for a better experience.Sincerely,Hotel Management
Clean room Clean room
Business response:
Dear Guest, Thank you for the review and for making us part of your travel plan. We are glad your stay with the staff was good, and we met your expectations for a comfortable room. It makes us happy when we get praise for the work done, and we would be glad to share them with our team for encouragement. Thank you for choosing Extended Stay America. We hope to welcome you back soon here.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Charleston - Mt. Pleasant
How is Extended Stay America - Charleston - Mt. Pleasant rated?
Extended Stay America - Charleston - Mt. Pleasant has a 4.2 star rating with 1,489 reviews.
When is Extended Stay America - Charleston - Mt. Pleasant open?
Extended Stay America - Charleston - Mt. Pleasant is open now. It will close tomorrow at 12:00 a.m.