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Extended Stay America - Charleston - Mt. Pleasant
- Hotels
- Mt. Pleasant, SC
About this business
Location details
304 Wingo Way, Mt. Pleasant, SC, 29464, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
No coffee/tea maker in room. No hot breakfast. Grab and go breakfast was on a small table and limited in choices. Only provided sweetened creamer. Not good for diabetics or someone watching sugars or just likes plain creamer. No ice machines. Hallway carpet smelled like dogs. They really need to tear up the hallway carpets and put in tile that they can mop clean. Room frig dirty on outside. Whole place needs upgraded.
Business response:
Dear Victoria,Thank you for sharing your experience. We sincerely apologize that the amenities and overall condition of the property did not meet your expectations. Your feedback regarding the breakfast options and hallway carpets is appreciated, and we will work with our team to address these concerns. Our goal is to provide a comfortable and accommodating stay for all guests, and we value your input as we strive to improve. We hope to have the chance to welcome you back so we can provide you with the flawless experience yo... read more
very good location with all the amenities
Business response:
Dear Mike,Thank you for sharing feedback about your recent stay at Extended Stay America. We are delighted that our location was ideal for your plans and that you were pleased with our amenities. We enjoyed hosting you and hope we will continue to be your hotel of choice when your plans bring you back to this area.Sincerely,Hotel Management
It was ok
Business response:
Dear Sean, Thank you for sharing your thoughts. We are glad you chose to stay with us, though we regret your experience did not quite meet your expectations. We are always looking for ways to enhance our guests’ stays, and your feedback helps us identify areas for improvement. We hope you will consider visiting us again so we can provide a more enjoyable and memorable experience.Sincerely,Hotel Management
Hotel is good for families has regular refrigerator and small electric stove. Basic room nothing special
Hot water wasnt hot enough. I like there rates room was clean.
Business response:
Dear Penny, Thank you for sharing your experience. It’s great to hear that you found the room clean and the rates to your liking. Guest comfort is always a priority, and feedback like yours helps ensure a positive stay for all. We appreciate your input and hope to welcome you again in the future.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Charleston - Mt. Pleasant
How is Extended Stay America - Charleston - Mt. Pleasant rated?
Extended Stay America - Charleston - Mt. Pleasant has a 3.5 star rating with 2,259 reviews.
When is Extended Stay America - Charleston - Mt. Pleasant open?
Extended Stay America - Charleston - Mt. Pleasant is open now. It will close tomorrow at 12:00 a.m.