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Extended Stay America - Charleston - Mt. Pleasant
- Hotels
- Mt. Pleasant, SC
About this business
Location details
304 Wingo Way, Mt. Pleasant, SC, 29464, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Pretty good. The desk staff was super friendly. There was hair from previous guests in the shower and one of the desk chairs has white stuff on it that made us not want to sit in it. But that can all be fixed easily.
Business response:
Dear Sarah,We’re glad that our desk staff made a positive impression. However, we apologize for the cleanliness issues you encountered in your room. Your experience matters a lot to us, and we appreciate you bringing these concerns to our attention. Rest assured that we’ll address them with our housekeeping team to ensure better attention to detail. Thank you again for choosing our hotel for your stay. We hope you will give us another occasion to exceed your expectations during a future visit.Sincerely,Hotel Management
it was good
Good stay! Good hotel! I believe the pet policy is pricey compared to like hotels, but overall clean worth the price
Business response:
Dear James,Thank you for taking the time to review your stay at Extended Stay America. We're pleased that you had a positive experience with us and found the hotel to be clean and worth the price. We understand your concerns regarding the pet policy, and we will take them into account as we work to provide value while upholding high standards for all our guests. We hope to welcome you back soon for another enjoyable stay. Sincerely,Hotel Management
Everything with the stay was good.
Business response:
Dear Ariel,Thank you for taking the time to leave such wonderful feedback about Extended Stay America. We are so pleased that your experience was enjoyable and that we were able to meet your expectations. Our team is dedicated to providing a welcoming and comfortable environment. Thank you again for your generous comments. We look forward to your next visit. Sincerely,Hotel Management
5 Star Staff Matthew, Miss Gloria, Princess, Cindy and Mr Raymond were all great people that work there!
Frequently asked questions about Extended Stay America - Charleston - Mt. Pleasant
How is Extended Stay America - Charleston - Mt. Pleasant rated?
Extended Stay America - Charleston - Mt. Pleasant has a 3.5 star rating with 2,357 reviews.
When is Extended Stay America - Charleston - Mt. Pleasant open?
Extended Stay America - Charleston - Mt. Pleasant is open now. It will close tomorrow at 12:00 a.m.