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Extended Stay America - Charleston - Mt. Pleasant
- Hotels
- Mt. Pleasant, SC
About this business
Location details
304 Wingo Way, Mt. Pleasant, SC, 29464, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Nice stay The staff was very friendly at check in and check out. Our room was very clean and the beds were comfortable. We had our dog with us and they made us feel very welcome.
Business response:
Dear Guest,Thank you for the fantastic review of Extended Stay America. We’re so glad that our team made you feel welcome and that you found the room clean and the beds comfortable. We’re also happy to know that your dog was well accommodated. It’s always a pleasure to host guests with their furry companions. We hope to welcome you back soon for another enjoyable stay.Sincerely,Hotel Management
5 Stars for ESA Mount Pleasant The management and staff really do take great care of all guests at the hotel! Always smiling, rooms super clean and tidy. Have really enjoyed my stay.
Business response:
Dear Allan,Thank you for choosing Extended Stay America and for your terrific review. We’re thrilled that our management and staff made such a positive impression on you. It’s fantastic to know you found your room clean and enjoyed your stay. Your kind words motivate us to continue providing exceptional service. We enjoyed hosting you and hope we will continue to be your hotel of choice when your plans bring you back.Sincerely,Hotel Management
Excellent Team and Location! Location is superb. Staff are tremendous and extremely accommodating! Could not recommend highly enough!
Quick check in. Comfortable bed. No ice machines, grab and go breakfast. Although there was a kitchen in the room you had to request what you needed, such as a coffee pot, cups and spoons. Requested additional pillows and was informed there were no extras.
Business response:
Dear Erika,Thank you for your feedback. We’re glad that you had a quick check-in and found the bed comfortable. However, we apologize for any inconvenience regarding the availability of kitchenware and amenities. To maintain cleanliness for all our guests, these items are kept at the front desk, and our team is happy to provide them upon request. We appreciate your understanding and your insights, which help us improve our services. We hope to have the chance to welcome you back so we can provide you with the flawless experi... read more
Damaged tub, looks stained and old...
Business response:
Dear Julia,Thank you for reviewing our hotel. We are pleased to know your overall stay was satisfactory and appreciate knowing where we can improve. Please accept our apologies for the inconvenience the bathtub caused. We will share your feedback with our team and hope you will consider a return visit so we can show you we are devoted to giving each guest a great experience.Sincerely,Hotel Management
Homey w/small kitchen, work, living room areas Good rate Pleasant staff Recommend
Business response:
Dear Art,On behalf of our team at Extended Stay America, thank you for the kind remarks. We strive to deliver clean, comfortable accommodations combined with outstanding service to every guest, and we appreciate your noticing our efforts. We enjoyed having you, and we hope we will continue to be your hotel of choice whenever you return to the city.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Charleston - Mt. Pleasant
How is Extended Stay America - Charleston - Mt. Pleasant rated?
Extended Stay America - Charleston - Mt. Pleasant has a 3.5 star rating with 2,357 reviews.
When is Extended Stay America - Charleston - Mt. Pleasant open?
Extended Stay America - Charleston - Mt. Pleasant is open now. It will close tomorrow at 12:00 a.m.