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Extended Stay America - Charleston - Mt. Pleasant
- Hotels
- Mt. Pleasant, SC
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
304 Wingo Way, Mt. Pleasant, SC, 29464, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
There are better.... Low end of comparable hotels that i have stayed, it was very mimimumlistic. Breakfast offered was not a real Breakfast, basically snacks.
Business response:
Dear Phillip, Thank you for taking the time to review your stay with us. We are sorry for the issues you experienced and for not providing the exceptional stay you deserve. We want our guests to see our dedication in everything we do; therefore, we apologize for not meeting your expectations. Also, we regret the disappointment with the breakfast choices. Your feedback is valuable to us and has been shared with the appropriate individuals to ensure we are well-poised to serve you in the future. We hope you will allow us a sec... read more
Room was clean and offered everything we needed.
Person checking us in had issues because she said system was down. There is no ice available. No silverware or plates / dishes. Only plastic cups. No coffee maker. Toilet flushed sporadically. Lots of hall noise
Business response:
Dear Guest, Thank you for your candid review. We strive to provide an exceptional stay for every guest. Therefore, we sincerely apologize for the issues which compromised your visit. We appreciate you bringing your observations to us as we continually strive to improve our services and accommodation. Your comments have been shared with the concerned teams to ensure a more satisfying experience for future guests. We hope you will revisit us next time your travels bring you our way so we can make it up to you.Sincerely, Hotel ... read more
Very peaceful and the room was the perfect temp
Business response:
Dear Christopher, Thank you for choosing Extended Stay America. Our highest priority is ensuring you have an exceptional stay in all areas of our hotel, and we are glad we could make that happen for you. Thank you for taking time out of your day to recognize our efforts. We hope to welcome you again soon.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Charleston - Mt. Pleasant
How is Extended Stay America - Charleston - Mt. Pleasant rated?
Extended Stay America - Charleston - Mt. Pleasant has a 4.2 star rating with 1,432 reviews.
When is Extended Stay America - Charleston - Mt. Pleasant open?
Extended Stay America - Charleston - Mt. Pleasant is open now. It will close tomorrow at 12:00 a.m.